The Warehouse Henderson West City

Worst customer service ever. Thankful to the phone CS who were very supportive in talking to the store Manager.nnBoth the Manager and the lead at the counter that day were stubborn and a waste of time.nnIf you make a mistake, own it and deal with it but don't make customers come back again because you are too lazy to do paperwork.

While I was in-store on Saturday, Harsh provided outstanding service with exceptional technical knowledge. He quickly identified the issue, explained it clearly, and offered an effective solution. His professionalism and expertise truly stood out, highly recommended

I would rate this a zero but there's no zero star. There's a girl came up to us and saw us using the jelly tint, we already saw that make up when we arrived there. IT'S ALREADY OPENED, DON'T HAVE A PACKAGING, AND NO PRICE TAG ON IT! We thought it was a tester, so we used it. And one of the staff came up to us and told us to buy that tint because she saw one of us used that tint. THAT TINT HAVE MANY SCRATCH AND most of their products are already open so we can't tell what's the tester and what's the product.

Lady at the front counter Jasmine -lacks customer service skills -she needs to improve her tone and learn how to communicate with customers in a pleasant mannernnStaff have time to chat I noticed most of the check out machines were not set up for scanningnnVery poor customer servicenStaff look very unhappy when you ask for help which is very disappointingnnHire people that actually enjoy the job - not time wasters with horrible attitude that get paid for it

Unprofessional staffing from my personal experience. Went in with a credit from Finance Now with $3000 and got to the cashier only to hear from the checkout staff “we’re closing in 15 minutes and I’m not checking all that out for you.” Such a shame because checking it out would have been so much easier for her than having to put everything back on the shelf again, but common sense isn’t a thing with some people aye.

Directions to The Warehouse Henderson West City with public transportation

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