Sudima Lake Rotorua

The place is awesome and quiet. Here the staff are courteous and friendly. Located next to the sea. But if you have allergies to Sulphur please don't visit this town. Here everywhere you can smell Sulphur in air. Here you can see hot Sulphur springs even in sea.

Located in a great location with shops and restaurants at a walking distance, the room offers great views of the lake.nnRoturua being called a city of Thermal pools AKA Sulphur city, Sulphur stains in bathroom are expected.nnBreakfast spread is great and hotel is always teeming with guests from all over the world.

There was no working wifi in two buildings 300&400. When we checked in the receptionist told us 'oh, it's too bad, just happens' but didn't offer a different building/room with wifi as an option. The water temperature in shower is inconsistent and problematic, it changes from hot to cold and vice versa throughout the shower. The rooms are run down. No trash can in the room. No elevator in certain buildings. Breakfast was just ok. Would not recommend at all.

The staff at this hotel are amazing! They are caring, compassionate, professional and are genuinely kind people. The hotel was nice the breakfast was delicious, location was great etc but I would return mainly for the people working here.nnThanks guys!

The bathroom definitely needs an upgrade, especially the shower, as there is mold and the wall grout is brown. During check-in, my husband asked about breakfast options and was informed that we could order from a menu instead of using the buffet. However, when I went to the breakfast area, the female attendant told us we had to place our order online, which would then go directly to the chef for delivery to our room. And, We wanted to eat at the café.nWhen I asked that same lady for the Wi-Fi password, she made me walk to the reception, even though I was struggling to walk.nnAfter waiting for a while, I decided to speak to the receptionist about my concerns. When I complained, the receptionist agreed that she shouldn't have been made to walk to reception for the Wi-Fi password and that a menu for ordering breakfast should have been provided to me. Later, a manager apologized for the attendant’s behavior and said he would address the issue with her.nnMy son was hungry, so I took a buffet for him, and he ended up eating only hash browns since he didn’t like anything else and also we are vegetarian. He had about seven hash browns on his plate, and when I asked if he wanted more, he said the lady who was bringing food outside told him to only take a little so that others could have some. I paid 20NZD for the buffet for him, and he should be able to eat as much as he wants.nnBy that point, we were running late, so we left without having breakfast.

Directions to Sudima Lake Rotorua with public transportation

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