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Reviews, get directions and contact details for ibis Rotorua

ibis Rotorua
Straightforward hotel featuring down-to-earth rooms, as well as a bar & a restaurant.
Address: Lake End, Rangiuru Street, Rotorua 3010, New Zealand
Phone: 07 346 3999
State: Bay of Plenty
City: Rotorua
Zip Code: 3010


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Reviews
We stayed in a modern double room with glimpses of the lake. Having two double beds meant there was less free space, but this worked well for our family. Great location, being close to many restaurants and the lake. Very easy walk to the free thermal foot soaking baths at the local park. Bonus being able to use the Novotel's facilities and charge anything from there back to our room at the Ibis. Free laundry room came in very handy midway through our travels. Nice staff. Room and bathroom were clean. Just remember to pick up your milk from reception the night before.
We recently stayed at Ibis Rotorua. It’s an affordable option for anyone looking to explore the city. The rates were very reasonable.nnThe location is very convenient. It’s just a short walk from spa, attractions, restaurants, and shops were all easily accessible either on foot or with a quick ride.nnCleanliness was clearly a priority at this hotel. Our room was spotless when we arrived, and housekeeping did a great job each day. The lobby and common areas were also well-maintained and had a fresh, welcoming feel.nnOne of the highlights of the stay was the staff. Everyone I interacted with was genuinely friendly and helpful. They always went the extra mile with a smile.nnOverall, Ibis Rotorua offers a solid mix of affordability, convenience, and comfort. I’d definitely stay here again and recommend it to anyone visiting Rotorua.
Very central location, easy to lots of food places. The room was very comfortable and just wat we needed for a overnight stay. The only feedback would be to put the bathroom lightswitch inside the bathroom rather than outside - it was a bit hard to find initially.
Upon entry to the Hotel, we found the check in process very lacking, also found that the bathroom door did not lock. Upon further, there was no milk in fridge had to go back down to get, also there was no water and the tap water was fit for drinkin. As with most hotels we have stayed at even lower star rating, there was water bottles and milk supplied.nThe next day we had breakfast which was high in price to be honest, but did run out of some foods.nUpon check out, the person we saw at the counter we found very rude and disrespectful and dismissive, although I presume was the restaurant staff member her attitude and rudeness leaves a bad customer service to any customer.
Loved the stay and the staff. Amy at the front desk is a superstar!! Felt welcomed and relaxed throughout my stay. Breakfast, sitting, rooms, and the amazing option to use the hot pool & spa at Novotel next door was an absolute cherry on top. The location of the hotel is perfect, I got upgraded to top floor and that too lake facing and it was awesome. I did get my room changed on the same floor as my chromecast was not working and turned out it was the same issue in the new room. They tried to fix it but was just not showing up on any of the phones even on staff's phone, this is something I would highly recommend the management to get it sorted as it really blocks out any entertainment in the room. Other than that, I enjoyed my stay.
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Directions to ibis Rotorua with public transportation


Rotorua Hospital - South (Pukeroa Street) 110 meters
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Rotorua Hospital - North (Pukeroa Street) 110 meters
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Rotorua CBD - Arawa Street 260 meters
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Ranolf Street - Cnr Arawa Street 290 meters
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