Pullman Rotorua

The hotel foyer was lively with reception staff seeing to their guests needs as well as guests already enjoying their drinks in the bar area adjacent. We were efficiently checked in by the lovely Violet. Our room with a limited “lake view” was warm, clean and very quiet. Breakfast was relaxed, staff were attentive, and the selection was very satisfactory. Everything was freshly cooked, including the fried eggs. The espresso machine needs some maintenance as it was not making flat whites when we came to use it.

The Pullman Rotorua is a sanctuary once you enter the doors of the hotel from the street.nnIt was a treat to getaway for a night in Rotorua and stay at The Pullman. We love the room, the layout, the amenities and the welcome treats. You can also fill a carafe of sparkling water from the bar to have in your room, as well as the milk dispensing machine for your tea/coffee.nnThe food and service is always exceptional at the hotel. We chose to dine in for lunch and dinner at Barrel & Co the in-house bar and restaurant. Nothing is ever too much trouble.

Excellent central location . 3 minute walk to the Howard Morrison Centre and very close to shops. Smooth check in, rooms are lovely. The open space toilet & shower takes getting used to. Very good shower pressure and had the best sleep on a comfortable bed. Only complaints are there was no milk or water in the fridge. It was chocka with alcohol and fizzy. A small cream bottle needs to be taken down to the restaurant and filled with milk. I could do that and scare the heck out of everyone with my ‘just woken up’ look. Chose not to. A small carton of milk and bottle of water would be wonderful. And, there’s only 1 towel each?

We had a wonderful time at the Pullman Rotorua. The hotel was clean, modern and eco-friendly. The room was very spacious and modern, clean and well laid out. The staff were top tier, everyone was very friendly and accomodating - they even left out a gift to celebrate our anniversary.

Right in the heart of town, great location. We managed to find street parking which was great. Room service didn't come until late afternoon, which was a little inconvenient. Ordered room service, and that was fast, and the man delivering was lovely. The rooms are nice with a lovely view over the city, comfortable beds. I don't like that you have to go up and down to reception to refil your water, perhaps I could have asked for a second jug to have as I drink alot of water and then you need it to have coffee etc. Overall I would definitely choose to stay here again, walking distance to everything and the restaurant is lovely.

Directions to Pullman Rotorua with public transportation

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