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Hoyts Cinemas - Botany Downs

  1. Auckland
  2. Auckland Movi̇e Theater

Reviews, get directions and contact details for Hoyts Cinemas - Botany Downs

Hoyts Cinemas - Botany Downs
Cinema chain offering blockbusters & indie films, plus kids' programs & live music screenings.
Address: 588 Chapel Road, East Tāmaki, Auckland 2016, New Zealand
Phone: 0508 446 987
State: Auckland
City: Auckland
Zip Code: 2016


Opening Hours

Monday: 9:45 AM – 11:30 PM
Tuesday: 9:45 AM – 11:30 PM
Wednesday: 9:45 AM – 11:30 PM
Thursday: 9:45 AM – 11:30 PM
Friday: 9:45 AM – 11:30 PM
Saturday: 9:45 AM – 11:30 PM
Sunday: 9:45 AM – 11:30 PM

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Reviews
Been a fave4 my kids especially my autistic son last 9 years. Lux is also great spacious and great service would highly recommend better views but generally speaking recliner seating is a game changer in all cinemas. Love their fast service convenient next to timezone & restaurants staff are amazing and understanding.
Movie night with family and friends or a date to watch your favorite movies. It's cozy place, with reclining seats. Great customer care too.
My family and I had a great experience with HOYTS Cinemas in Botany Downs. We went to purchase our tickets, the young lady noticed there was 7 of us, and asked if I'd like to join their HOYTS rewards club not sure if that is what it is called, whereby I get a card which will allow me to get discounts on movie tickets and snacks. I saved quite a bit with that. Also, I dropped my husband's phone in the cinema, and we only realised it when we were about to head home. Came in the next day and one of the staff said they found it and had placed it in their 'lost and found.'
Absolutely disgusting experience. Hoyts charges premium prices but delivers shockingly poor standards. The toilets were filthy beyond belief—vomit and rubbish everywhere. It was revolting and clearly hadn’t been cleaned.nThen the final insult: I ordered a Pepsi and it had ZERO flavour. It was literally like drinking water. How do you mess that up?nFor one of the most expensive cinemas in New Zealand, this is completely unacceptable. Poor hygiene, poor service, and zero care for customers. Very disappointed and will think twice before coming back.
I visited Botany Cinema for the first time and the customer service was quite disappointing. After purchasing tickets and popcorn electronically, we waited for our number to appear on the screen for collection. Even after 15 minutes, nothing showed up.nnWhen I approached the counter, the young staff member in the picture simply stared at me without greeting or asking if I needed assistance as if she didn't want to assist me. Only after I approached, showed my ticket did she start preparing the order and the movie had already begun. The service felt rushed and unfriendly—she banged the cup down as if frustrated and did not say a single word throughout the interaction.nnThis kind of mannerism and lack of basic courtesy leaves a poor impression, especially for first-time visitors and foreigners. A simple smile, greeting, or polite acknowledgment goes a long way in making customers feel welcome.
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Hoyts Cinemas - Botany Downs map

Directions to Hoyts Cinemas - Botany Downs with public transportation

Botany Secondary College 50 meters
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35
739
Botany Town Centre 180 meters
31
35
351
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70
70H
72C
72M
72X
733
734
735
739
Logan Carr Reserve 290 meters
355
Logan Carr Reserve 290 meters
355
Kellaway Reserve 310 meters
355

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