Awanui Labs - Devonport (formerly Labtests)

I waited two months for an allergy test appointment, and just because I didn't bring a piece of paper, they refused to give me the test. There were no prior reminders about the appointment time or what to bring. Earlier, the doctor did give me a form and asked me to call to make the appointment myself. I had already provided sufficient information over the phone as required. I didn't know I had to bring this form for the test, and even if I didn't, there should be an alternative solution. It's the internet age—it's ridiculous that they can't do their job just because of a missing piece of paper! Worst service ever in New Zealand!

They're fast but rough. On top of they didn't have an alternative to bandaids which I'm allergic to, tech told I can't help you just hold the cotton. It's hard to believe they don't have a wrap.

Went here today for a skin sensitivity test. While I was rather anxious about getting there unfortunately closer labs to me don’t offer this test - not sure why??? it was a really positive experience. I arrived 15 minutes early and as there was no one else waiting I was able to be seen almost immediately. This was great, especially after a recent experience waiting for ages for a blood test at my local, Glenfield. The lady that did the test was friendly and efficient and the test itself painless and easy. Even though I had a possible positive reaction to one thing I felt fine afterwards and most importantly may have an answer as to why I haven’t been feeling well. Would definitely go there regularly if I lived in the area.

Great service, clean and well maintained facilities. Jean was amazing, she is one of the best nurses I have seen - very attentive, friendly, knowledgeable and helpful! Thank you, Jean!

Melanie at Devonport Lab Tests is amazing. No pain! Miraculous. I have needle phobia, veins hard to find and I have been butchered by lab techs at other places. Melanie is beyond compare! Can’t thank her enough for a gentle, pain free experience.

Directions to Awanui Labs - Devonport (formerly Labtests) with public transportation

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