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Village Cinemas Doncaster

  1. Doncaster
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Reviews, get directions and contact details for Village Cinemas Doncaster

Village Cinemas Doncaster
"Book your tickets online for Village Cinemas Doncaster. See the latest films in the luxury of Gold Class, or immerse yourself in the movie with VMAX."
Address: Westfield Doncaster, 619 Doncaster Rd, Doncaster VIC 3108, Australia
Phone: 1300 555 400
State: Victoria
City: Doncaster
Zip Code: 3108


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Reviews
It's not worth chancing a visit anymore. Especially for the money you pay. Unless you have a no kids policy for gold class I wouldn't subject myself to that again.nMost kids can't sit still and I dont blame them; some parents over estimate their kids attention span and manners.nAt the end of the day youre in a public place watching a big tv, and as much as I wanted to belt the kids next to me, I had to remind myself that they're just kids and the parents that drag these kids to movies they dont even want to watch, are the ones that need a spanking.
The venue great but the service not so great. Ordered food for 6:15pm and at 6:45pm pressed buzzer as no food had arrived. No one came to us so after 15 minutes went out to foyer to find a staff member. Part of our food ordered arrived 7:30pm and at 8:15pm I was back out in foyer asking where the rest was. When we left the cinema we spoke to the Manager not Manager material as asked for a credit back to our card for food we didn’t receive, which we got after him fumbling around. I believe understaffed and poorly trained. They simply had no idea what had gone wrong.
Booked tickets for Gold Class and we were actively ignored us when trying to order drinks and when we did eventually order and pay for them after 20 minutes we waited another 30 and then called staff over to sort it out and then another staff member came and made it.nThis is combined with the issue of food being scheduled to come 15 minutes into the movie but never showing until again calling upon staff to ask for it.
Waited for 20 minutes to spend $27 on popcorn and a drink. We then went up stairs to the cinema, there was no one to check tickets or help with directions. After walking the hall, we found our cinema and seats from the online tickets. The seats are old and very uncomfortable. The cinema feels dirty. The surround sound didn't work properly with the sound heavy to the front speakers and the base was too soft. The aircon was up too high, so my son had to be cuddled to stay warm. The one plus was that the picture on the screen was sharp and there were no blurry images in fast moving scense. We won't be back again until.they rennovate
Gold Class here is great. The lounge is a lovely place to relax with a glass of wine before you go to your seats. Staff are very friendly and happy to help and bring your orders to your seat.nnBelow scores are out of 10nnCustomer Service 9.5nFood Quality 7nAtmosphere 9nPresentation 8.5nProducts 8.5nLocation 9nParking: Free 2 hour parking at Westfield. Lots of parking always available.nOverall 9
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Village Cinemas Doncaster map

Directions to Village Cinemas Doncaster with public transportation

Doncaster Junction/Williamsons Rd (Doncaster) 40 meters
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903
Doncaster Junction/Williamsons Rd (Doncaster) 60 meters
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Doncaster Junction/Doncaster Rd (Doncaster) 130 meters
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Doncaster Junction/Doncaster Rd (Doncaster) 160 meters
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Doncaster SC/Williamsons Rd (Doncaster) 210 meters
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