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The Quadrant Hotel & Suites

  1. Auckland
  2. Ponsonby Rv Park
  3. Waitakere Rv Park

Reviews, get directions and contact details for The Quadrant Hotel & Suites

The Quadrant Hotel & Suites
Address: 10 Waterloo Quadrant, Auckland, 1010, New Zealand
Phone: 09-984 6000
State: Auckland
City: Auckland
Zip Code: 1010


Opening Hours

Monday: 12:00 AM – 11:59 PM
Tuesday: 12:00 AM – 11:59 PM
Wednesday: 12:00 AM – 11:59 PM
Thursday: 12:00 AM – 11:59 PM
Friday: 12:00 AM – 11:59 PM
Saturday: 12:00 AM – 11:59 PM
Sunday: 12:00 AM – 11:59 PM

Update Info

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Reviews
The hotel staff do not make it easy for you. I called 3 different times to try to get a second bed or upgrade for my room. They told me to call back the next day. Then I called and they said they were going to work on it and it would cost $30 and to call back. Called back once more and they arranged it for $45 upgrade fee and I had to argue with them that they were being dishonest and making a hassle, they begrudgingly agreed on $30 as if they were doing me a favor, what? You literally made me call 3 to times and now you act like you're doing me a favor? To make matters worse I wanted to add someone to check in before me. I was told to email them the details rather than call. So I sent the email and got no response or confirmation. Then I called 8 hours later and they told me to email, so I told them I did and they finally agreed to add them to the guest list for a key, where I had to read off the name and spelling instead of them just getting it from the email they told me to send. To add more insult to injury, they couldn't find my reservation under my own name or my guest's name and insisted I call my guest to ask for the room number. What, don't you know that? After luckily running into my friend and getting the room number, I asked for a key for my reservation, they said they would be forced to deactivate my guest's key in order to produce mine. What? I'm going to bed and he's going to come late. When I told them most hotels don't do this and it was inconvenient she instead argued with me that they are a 24/7 reception and it isn't an issue for guests. What? This hotel reception (it was more than one person) needs to get its act together. The room was all right, but pray you don't have any upgrade requests or legitimate normal requests because they will make it very difficult for you, change the price on you, and when you complain about how difficult they make it for you it falls on deaf ears and they tell you they're 24/7 a time reception and not to worry.
7 years ago (17-02-2018)
This place is terrible. Doesn’t have anything fo cooking! My family stayed here, no oven trays,fry pans pots! Boosts about having a full kitchen?! For what exactly? Were given an oven tray with holes in it, smoke everywhere. Rang and got given one small fry pan, could cook anything in this kitchen. Extremely disappointed, don’t stay here. Highly do not recommend
7 years ago (07-01-2018)
Amazing place. Great staff! Rooms are spacious with all appliances and clean. Hot tub, gym, excellent location to walk around Auckland.
7 years ago (03-02-2018)
Room and restaurant were ok. It was just a hassle checking in without having a credit card for the bond. You also had to use the valet for your car which was a rip off at $45 then when we went to get something out of the car it was parked not far from a skip bin.
7 years ago (16-02-2018)
Great stay (although stayed through an airbnb reservation). Hotel staff are very helpful and friendly, anytime you pass a staff member they smile or say hello. Wifi was one of the best connections i've had in a very long time, super fast! Sauna was out of order while I was there and the toilets in the gym were dirty and out of soap / paper towel.Great stay overall!
7 years ago (10-02-2018)
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