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Reviews, get directions and contact details for Tesla Chatswood

Tesla Chatswood
Address: 70b Lower Gibbes St, Chatswood NSW 2067, Australia
Phone: (02) 4328 0288
State: New South Wales
City: Chatswood
Zip Code: 2067


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

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Reviews
Been here a couple of times now, and had a great experience dealing with Felicity.nnSuper customer focussed not pushy and happy to take the time to sit with me and have a chatnnShe answered my questions in a very unrushed way even though the place was busy and buzzing around us.nnWould recommend anyone looking for a new or used Tesla seek her out at the Chatswood location.
Felicity provided excellent service in choosing which car and guiding us through the process of purchase with the novated leasing discount. Everything was straight forward and she followed up without being too persistent. All in all an awesome experience!
When I first met with Don at Tesla, he saw my driver’s licence and told me I couldn’t test drive the Model Y because of insurance — but assured me I’d be able to drive it once I bought it. He even joked that when we left the service centre on the test run, I could swap with my partner and take the wheel. If we was told anything different we would have bought the car when I had a full licence in December.nnTesla saw my licence multiple times during the sales process. Not once did anyone tell me that, as a P-plate driver in NSW, I am legally banned from driving this car, while on a provisional licence. I only found out on pick-up day — after the car had already been paid for…nnNow the car I paid tens of thousands for is sitting unused in my driveway until December. Tesla’s “solution”? A $600 voucher. That doesn’t even cover a fraction of my registration and insurance costs, let alone the fact I can’t legally use what I bought.nnThis feels like a sale made under deliberate omission — get the signature first, deal with the fallout later. If you value honesty, transparency, and respect as a customer, think twice before trusting Tesla. I sold my car and now can’t even use the car that’s sat in my driveway!
Dropped in to check out the Cybertruck while it’s doing a tour of Australia - not sure if it’s ever going to be sold here, but interesting to see in the flesh. Although I had no intention of purchasing or interest in any other models the service was friendly and welcoming. Unlikely to buy an EV as a dyed-in-the-wool ICE fan but I’d consider coming here if I was going to.
I am extremely disappointed with the service I received at the Tesla Service Centre in Chatswood. My Tesla Model X became inaccessible on January 7, 2025, due to a dead 12-volt battery. I arranged to tow my car there, and they identified and replaced the battery without issue.nnI had also pre-booked a maintenance service and requested they perform it at the same time, which they agreed to. However, when I picked up my car yesterday, I noticed the front cover was popped up. Upon contacting the service centre, they claimed it was already like that when they received the car. They refused to fix it, even when I offered to pay for the repair, and simply told me to find a body shop.nnWhat’s worse, I was informed by a Tesla-recommended body shop today that the damage is dangerous, and I should not even drive the car. The lack of communication from the service team is appalling. They should have informed me of the damage and advised on how to address it before returning the vehicle to me.nnThis experience was unacceptable. I expected much better from Tesla and will never use this service centre again.
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Directions to Tesla Chatswood with public transportation


Smith St at Lower Gibbes St 90 meters
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Smith St After Lower Gibbes St 110 meters
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Smith St Before Lower Gibbes St 130 meters
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High St at Smith St 220 meters
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High St Opp Smith St 230 meters
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281
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