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Reviews, get directions and contact details for St Moritz Queenstown - MGallery Collection

St Moritz Queenstown - MGallery Collection
Address: 10/18 Brunswick St, Queenstown, 9300, New Zealand
Phone: 03-442 4990
State: Otago
City: Queenstown
Zip Code: 9300


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Top advice - if you book a lake view room or suite, pay the extra few quid for a balcony. Without the balcony and accompanying French windows, lake view suites have a tiny window and are dark - very disappointing. Once moved by very helpful staff we enjoyed our stay. Excellent location.
7 years ago (23-02-2018)
I had room 536, and everything was great. The suite was spacious and there was no noise from the street. My family also dined at Lombardi's and had the 2 course special with wine, which was great. My steak was cooked perfectly. My son enjoyed his selection from the kids menu. We liked the amenities in the public areas - the log fire, the availability of water and cider to guests. Valet parking was handy, especially as street parking in Queenstown would have been hard to find and it was time limited anyway. There was only one minor issue and that was the bathroom was only partly serviced on 26/9. All the towels were replaced and the bathroom cleaned but the toiletries were not replaced, however that's only a minor issue and did not prevent us having an enjoyable stay.
8 years ago (03-10-2017)
The hotel is very winter lodge in its decor and it's done well mostly. However whilst a lot of the and it amenities were 5 star there was an element of faulty towers about it at times. Confused staff, weird variances in the quality of the decor. The wheel in air con units are very strange given the overall upscale approach. The hotel seems to be exclusively staffed by sub 24 year olds which goes with the backpacker appeal of the town however failed to see a manager or someone who appeared to have continuity and this is felt both in the service and the consistency of their approach. Overall would easily recommend but if it was a 50/50 call with somewhere else, perhaps read review on that. P.s. book a lake view room unless you like looking at a poured concrete wall or road.
7 years ago (05-02-2018)
Great location, just a 5 min stroll into town. Staff are very welcoming and helpful. Balcony rooms are superb if you can swing it, giving you a relaxed view over the lake with a glass of wine. Beds are very comfortable too.
8 years ago (06-12-2017)
More of a winter than summer place. No a/c or screens on windows makes it hot. Still walking distance but a bit out of town. I found the novotel to be nicer and much better location. I recommend staying there when in ZQN.
7 years ago (15-02-2018)
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