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Novotel Queenstown Lakeside

  1. Queenstown
  2. Queenstown Lodging
  3. Glenorchy Lodge

Reviews, get directions and contact details for Novotel Queenstown Lakeside

Novotel Queenstown Lakeside
Address: Marine Parade, Queenstown 9300, New Zealand
Phone: 03-442 7750
State: Otago
City: Queenstown
Zip Code: 9300


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Pros: All staff were incredible and went above and beyond to check me into a room close to my family. We arrived early and although our rooms weren’t ready, our luggage was taken to our rooms before we returned. The location is perfect! Close to everything you need.nHousekeeping was impeccable. Freshly made beds and towels daily, without fail.nnCons: The rooms are in desperate need of a refurbishment. The hotel itself is quite dated and could do with a refreshing upgrade. The shower was awkward to step into and water went everywhere.nThe buffet breakfast could have been better, in terms of variety and quality. The in room dining options were not great and the meal I ordered was not enjoyable. The mini bar selections were also disappointing.nnOverall I was happy with my 4 night stay and would choose to stay here again.
The lakeside location was perfect! The staff were helpful and friendly, they mentioned the spa bookings upon checkin, which I took full advantage of during my stay. The restaurant staff were welcoming during both breakfast and dinner services. And the cleaning staff did an excellent job each day. Not the newest hotel, but for the best location and a reasonable price, I would definitely recommend, and would stay again if ever I'm in Queenstown.
We're so happy with our stay. As three families with 6 kids aging from 3 to 8 this hotel was a great choice.nWithin walking distance to the lakeside playground, shops and restaurants and ski bus pick ups it has it all.nBreakfast buffet was very convenient as they open 6:00am which gave us enough time to have breakfast before heading to mountains with a great variety of food.nYet the highlight of this hotel is the staff! They're patient, lovely and very accommodating, ready to help guests all the time.nThe hotel itself is a bit old but clean with a good atmosphere.
The Novotel lakeside is the best accommodation location in Queenstown, right on the lake and everything within walking distance, we did not need a car or a bus. The alpine view was great. The housekeeping was incredible and efficient. The buffet breakfast was the best I’ve ever had. The staff were friendly. The bed was comfy. Everything was just great.
We stayed at the Novotel Lakeside for 14 nights during a ski holiday. It was absolutely perfect for what we needed. Location couldn't be better for exploring town and catching the bus to the slopes. Rooms were clean and bed was super comfy. We took advantage of the hotel bar, laundry room, spa, and snow gear storage facilities. Would absolutely stay there again next time we come to Queenstown.nnMy only wishes were that we had a table/chairs for the balcony we had some beautiful weather and would have loved to sit outside for a bit; a portable clothes rack to help hang some of our ski clothing instead of draping over the furniture, shower etc; and more of a chance to book into the spa. As we were out and about for most of every day, and you can only book 24 hours in advance, we were only able to get a spa session once over the 14 days. It was always booked out for the following day once we'd returned from skiing in the evening!nnStill, a wonderful stay and would highly recommend.
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