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Reviews, get directions and contact details for Heartland Hotel Queenstown

Heartland Hotel Queenstown

About

Heartland Hotel Queenstown has a distinctive design close to all the action in the bustling resort town

Address: 27 Stanley St, Queenstown 9300, New Zealand
Phone: 03-442 7700
State: Otago
City: Queenstown
Zip Code: 9300


Opening Hours

Monday: 12:00 PM – 12:00 AM
Tuesday: 12:00 PM – 12:00 AM
Wednesday: 12:00 PM – 12:00 AM
Thursday: 12:00 PM – 12:00 AM
Friday: 12:00 PM – 12:00 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: 12:00 PM – 12:00 AM


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Reviews
We were really pleased with how friendly and understanding the staff were. When we arrived at the hotel, we were quite upset and uncomfortable with our rooms as they were down a scary hallway and there were heaps of empty pill packets just sitting in the hallway, which was really unwelcoming. Anyways, we ended up talking to one of the managers and he was able to change our room for us to a much better room with an amazing view and he was so understanding about it! Rooms are a tad outdated but we only were in them for sleeping, so it didn’t really matter. Great walking distance to the town centre not coming back as it’s uphill . It’s also really nice to walk in as it’s always nice and warm. Overall, really pleased with how friendly the staff were. Definitely room for a few improvements, but that’s okay!
Great spot for Queenstown only 2 minutes walk down to town. Very good last minute book.nStaff were very friendly.nWashing machine available but not accurate on time it said 30 minutes cycle whereas it took nearly an hour.nParking was a bit frustrating as it is first in first serve and a very tight squeeze.nBut overall we were there for the night and during the way we were out and bout.nI recommend the Heartland hotel if you like something easy.
I had a short but sweet stay at the Heartland Hotel, all staff i interacted with were very accommodating and ensured i had a great stay. I was very pleased with the location, breakfast options, size and cleanliness of the room. I am looking forward to returning to the hotel in the future, thanks again!
Absolutely disgusting. I have no issue staying in 3 star motels, but this motel is one star at best. It is so old, stained, beyond worn, broken, it needs to be demolished and rebuilt. The carpet and floor in my room 605 is so lumpy it cannot possibly be up to code. The walls are paper thin, you can hear everything. I have never stayed anywhere this gross. If you are spending the same I recommend the Copthorne.
Lovely staff. Very handy location. Amazing views. The room was warm and cozy. Bathroom a bit dated but nothing wrong with it. Would recommend and will book again. Thanks!
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