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Reviews, get directions and contact details for Rydges Lakeland Resort Queenstown

Rydges Lakeland Resort Queenstown
Address: 38-54 Lake Esplanade, Queenstown 9300, New Zealand
Phone: 03-442 7600
State: Otago
City: Queenstown
Zip Code: 9300



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Reviews
What you see from outside is not what you get inside. The best part is the location but apart from that very few good things. We stayed here because of Qantas offering us accommodation for a cancelled flight. It took them over two hours to make the room available to us which is the first for me and not acceptable for a hotel that claims four star status. Whether we are direct customers or indirect, the service level should be a lot better than what it was. The rooms also seemed quite ordinary and dated at best. Apartment from the lakefront location, there is not much to talk about this place.
7 years ago (21-02-2018)
Lovely location with an amazing view of the lake. Negatives: Had the end room. Poor WiFi connection down there. Spoke to front desk and got the palm off reply that it was used by too many people. That was not the problem. Signal strength and usage capacity are two very different things. Please come up with a more valid excuse. Didn't even get someone to come check. Lazy. Also shower didn't drain properly. Not overly impressed.
7 years ago (04-03-2018)
Easy walk to town centre. Staff are very helpful. Bathroom a little dated but room fully functional. View from room balcony very good.
7 years ago (01-04-2018)
Slightly far from the town centre but still within a well walkable distance. Annoying walking back if you had forgotten anything however. Booked for 3 nights with 3 adults and 1 toddler. All of us slept fairly comfortably. Rooms are slightly dated but still tidy and clean. Room service was good. Breakfast buffet menu was decent but not fantastic. A typical selection of cereals and hot dishes that you may expect. All in all not a bad place but probably a little costly. But often advertises good deals. Parking was free.
7 years ago (21-02-2018)
This hotel gets 3 stars from me mainly because their beds where very comfortable and their pillows also. They did however charge $15.00 a night for parking which was stated as free on the internet. Location is excellent, great views and friendly staff. Rooms where very outdated I am presuming these are gradually getting upgraded like the foyer and the dining areas/pool areas. No air conditioning in the rooms either which didn’t affect us too much as the weather was not too hot. But I can only imagine that they would have been very stuffy on the warmer days.
7 years ago (05-02-2018)
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