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Reviews, get directions and contact details for St John of God Richmond Hospital

St John of God Richmond Hospital

About

St John of God Richmond Hospital is an 88 bed private psychiatric hospital providing comprehensive and holistic mental health care services.

Story

St John of God Richmond Hospital is an 88 bed private psychiatric hospital providing comprehensive and holistic mental health care services in a supportive setting of beauty and tranquility. Located in Richmond, north west of Sydney, we provide psychiatric services to the local community and reaching into the blue mountains and NSW.

We recognise that each person is an individual and offer a unique opportunity for recovery in a supportive, caring and serene environment. We provide both inpatient and outpaitent treatment programs in a range of areas including drug and alcohol, post traumatic stress disorder, anxiety and depression, addictions and many others.

St John of God Richmond Hospital is a private hospital and a division of St John of God Health Care, a leading Catholic health care organisation with services in Australia and New Zealand.



Rules of engagement

St John of God Health Care engages with people via social media in accordance with our Values of hospitality, compassion, respect, justice and excellence.

Our social media channels are intended to be a forum to share ideas and opinions. We monitor interactions with our social media channels and welcome suggestions and feedback. We aim to respond to comments within a reasonable time frame.

Formal requests, enquiries, complaints or comments can be made via the Contact Us page on our website.

We encourage two-way conversation via social media with a few simple rules:

• We reserve the right to address factual errors.

• We will reply to comments when appropriate.

• Posts that contain personal information such as email addresses, phone numbers and physical addresses that do not belong to the author of the post will be deleted.

• You may not post anything that is spam or that is abusive, profane, or defamatory toward a person, entity, belief, or symbol.

• Posts, comments or messages that are not aligned to our Values may be deleted.

• While we support lively, open discussion, we reserve the right to delete comments at our discretion.



In addition to our Rules of Engagement, all users must comply with the social media provider’s Terms of Use.

Content submitted by you

Our social media channels may allow you to post or upload comments, information, links, photos, videos, or other materials (collectively “Content”). By posting any Content, you grant to St John of God Health Care and those working for it or on its behalf (“we” or “us”) a non-exclusive, non-revocable, worldwide, perpetual right to use your Content in any manner or media now or later known including, without limitation, the right to sublicense and assign and commercialise the Content without any compensation to you. You understand and agree that your Content is not confidential or proprietary.

You may not post any Content that is:

• abusive, profane, or defamatory toward a person, entity, belief, or symbol,

• fraudulent, deceptive, or misleading,

• in violation of a copyright, trademark or other intellectual property right of another,

• invasive of privacy or publicity rights, or any other legal rights of others,

• advertising or otherwise commercial in nature,

• illegal, or otherwise objectionable to us.

Please note that any Content shared or ‘liked’ by St John of God Health Care does not amount to an endorsement or agreement with a statement.

You acknowledge and agree that we have the absolute right (but not the obligation) to monitor Content posted to the Page in our sole discretion. We reserve the right to alter, edit, refuse to post or remove any Content, in whole or in part, for any reason or for no reason, including, without limitation, if we believe that the Content falls into any of the categories described above – even if you disagree. We do not have any obligation to use or respond to any Content.



You shall indemnify and hold us harmless with respect to all claims resulting from Content you supply.



Content submitted by others

St John of God Health Care has no obligation to review the Content posted by users accessing its social media channels, and is not in any manner responsible for such Content.

• We do not guarantee the accuracy, integrity or quality of Content, including without limitation any statement or product claims made in the Content.

• We do not endorse any opinions expressed on our social media channels.

• We cannot ensure that Content that is harmful, inaccurate, deceptive, offensive, threatening, defamatory, unlawful, in violation of these Terms of Use, or otherwise objectionable will not appear on the Page.

You acknowledge that by providing you with the ability to access and view Content via our social media channels, we are merely acting as a passive conduit for such distribution and are not undertaking any obligation or liability relating to any Content or activities of users on the Page. You acknowledge and agree that the information, materials and opinions expressed or included in any Content are not ours and may not be the same as ours. Any use of any Content on this Page will be at your own risk.

Mission

To continue the healing mission of Jesus Christ through the provision of health care services that promote life to the full by enhancing the physical, intellectual, social and spiritual dimensions of being human.

Our Values are Hospitality, Compassion, Respect, Justice and Excellence

Address: 177 Grose Vale Rd, North Richmond NSW 2753, Australia
Phone: (02) 4570 6100
State: New South Wales
City: North Richmond
Zip Code: 2753


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM


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Reviews
I was just admitted on Wednesday and came home. After over 24 hours of being in the ward staff were still stopping me in the hallway and telling me I needed a visitors pass if I was visiting someone. I continually had to tell them I was a patient. When seeing a pathologist the staff on my ward told her there was no patient under my name when she asked for my paperwork. I was told by a mental health professional that no group therapies would be suitable for me until next Monday... since I was under supervision I was unable to even go for a walk around the grounds, so all I could do was stay in my room, which they continually told me I needed to get up and not sleep. I’m suffering from severe depression and all I do is sleep, with nothing else to do for 5 days I didn’t know what was expected of me. I wasn’t given a tour of the grounds, I wasn’t even given a programme of the daily activities and was roused on for “sleeping through” the daily morning meeting which I knew nothing of. When I told staff I wanted to discharge myself they said I could not leave until I was seen by my treating psychiatrist. I had not even seen a psychiatrist in the two days I had been there. When I tried to tell the staff I was feeling anxious and didn’t know what I could and could not do since I didn’t have any treatment plan until next Monday, they suggested I go have a smoke. I’m severely disappointed with the programme, I was told that when I attended the group sessions I am not allowed to mention anything personal and I am not to say anything that would be disturbing to other patients. I went in to St. John of god for help, not to sit around for 5 days doing nothing, I can do that at home. I was also told that it is basically a facility of 21 days to monitor my medication change. I was under the impression that I would receive strategic help for my mental disorder and I was treated like I was giving up and quitting when I told staff I would rather wait at home than be under supervision while I wait until Monday. It is a three week program and I was admitted on Wednesday of the third week cycle... the first class available to me was “unsuitable” because I was a session on preparing to go home. I can’t understand how admissions did not ask me to wait until the following Monday. I think there is a severe lack of communication and people who are suffering and who finally make the decision to seek treatment should not have to be admitted and then told to wait another week until they can get help, it was a huge step for me to even decide to go to hospital, when I was told it’s only 5 days it’s not that long, staff don’t seem to understand it’s not just 5 days, this has been months and months of decision making and deciding to come, so 5 days is too long for those who finally agree to help.
8 years ago (01-12-2017)
My Mental Health issue is genetic/hereditary. I have been in and out of Psychiatric Hospitals for more than 20 years. I have experienced both the Public System (which is an absolute disgrace) and the Private System (St. John of God). From my experiences after all these years, I have yet to hear anyone say a good word about the public system and the horrors experienced by them and myself. I have not and never will return to the public hospital(s) for many reasons instead, choosing St. John of God where I have been treated with care, concern, compassion, respect. My treatment has been excellent and cannot be faulted. All Doctors and particularly nursing staff have been very understanding and go over and beyond their duty of care. I cannot praise this hospital enough. Maree
8 years ago (08-05-2017)
I have bipolar disorder & associated drug & alcohol problems. I first went to SJOG in 2011 & thought the rehab program was structured & in-depth. The staff are amazing & formed some good friendships with other people. The grounds are spectacular & perfect for anyone that cannot cope with feeling hemmed in. Here.you can exercise all you want-an important key to getting well. This is one of only 2 places I know of in sydney that has the environment needed to breathe & focus on healing. .
8 years ago (16-08-2017)
In-house treatment program is designed at top level. Staff are friendly, caring and great. Facilitators amazing, accommodation top notch. The food, 5 star. Calming, beautiful grounds.
8 years ago (06-07-2017)
Was seeing a psychiatrist there called son ngyuen. He should not be a doctor. Unprofessional and completely repulsive. he actually said this to a mentally ill patient : it is too stressful treating you because your might kill yourself. never going there again.
8 years ago (26-09-2017)
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