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Blacktown Hospital

  1. Blacktown
  2. New South Wales Hospital

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Blacktown Hospital

Story

Blacktown Hospital is an acute care hospital in Blacktown, New South Wales, Australia, about 34 kilometres from the Sydney CBD. Together with Mount Druitt Hospital and associated community health centres, it is a part of the Western Sydney Local Health District (WSLHD).Blacktown Hospital provides a wide range of health services including: Ante-Natal/Gynaecology Unit Delivery Suite Post-Natal Special Care Nursery Acute Medical Coronary Care and Coronary Stepdown Unit Diabetes Center Acute Rehabilitation Acute Stroke Unit Pre-Admission Clinic Day Procedure Unit Orthopaedic Surgical Surgical/Medical Short Stay Unit Intensive Care Unit High Dependency Oncology Services Mental Health Regional Dialysis Centre Community Health Services including Dental. It operates a 24-hour emergency department and a full Intensive Care Unit and CCU. It also has 24 hour medical imaging and pathology services on site.The hospital is a teaching hospital of the Western Sydney University's Blacktown-Mount Druitt Clinical School and University of Sydney's Western Clinical School.The Hospital also includes Bungarribee House, a psychiatric unit that, along with Cumberland Hospital provides mental health services to western Sydney. The hospital's sub-acute mental health care facility, called the Melaleuca Unit, opened in 2014.

Address: 18 Blacktown Rd, Blacktown NSW 2148, Australia
Phone: (02) 9881 8000
State: New South Wales
City: Blacktown
Zip Code: 2148


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
After the new building for birthing and maternity. Things have really changed. No more non caring, rude staff as we had with our first born 5 years ago. Csec surgery staff were so positive and working together with positive attitude. Their work culture says it all After Birthing, Maternity units were so good and this time you get privacy and comfort in your own rooms. Special longer seats for the dads who can sleep there now, with blankets and pillows provided. Midwives in maternity were so caring and went above and beyond. Definitely there are positive changes in the culture there from beginning to end
Amazing maternity ward service and facility. Very new and spacious birthing unit. Professional midwife giving me enough support and courage throughout the whole labour. Exceptional right timing to give sign to push when baby come out. Lucky with no any stitching at the end. Also love their MAPs service. Very good care after I back home. Midwife coming to visit us for the whole week, giving enough support on mother and check baby jaundice every time she visits. I can ask any questions whatever I concern about. Definitely excellent experience I have as I second pregnancy.
Excellent service. Took my wife in on 01/01/2023 at 10am to emergency she was see by 10.30am, then in an emergency bed by 11.00am and transferred to Ward C71 by 4pm. Excellent work form all staff involved, all were very polite and professional, my wife had an excellent experience and treated very well by all. Thankyou to all nursing staff for their hard working efforts and dedication.
You take good care of my dad yes but there are some glaring issues you have yet to deal with. 1 lack of communication. My dad has been sick a long time and it took nearly a year for someone to actually talk to us about his condition. We asked nearly every visit to talk to his doctor or to get the doctor to at least call us. We bought him in for a test but wasn't told how many tests he was getting or how long roughly it would be. You don't even alert patients families that their loved one has been exposed to covid while in your care. 2 lack of proper signs. When he gets moved to different wards it's nearly impossible to find our ways in or out or what floors are the exits on the different elevators. Parts of this place have no clear way out signs. Super easy to get lost or wonder into the wrong areas especially when the elevator doesn't tell you what is on which floors. 3. OVER AN HOURS WAIT FIR A BLOOD TEST!!!!! JESUS CHRIST. Having a loved one in hospital is stressful enough. Please stop making things harder.
Gave birth in Blacktown hospital five days early, The midwives got my epidural in the wrong spot the first time, They put it in my vessel instead and I had to have it done twice. They got it right the second time: I was in contractions every four minutes, I was asking for pain medication and it took me 5+ hours to be able to have anything done properly. It took me 40+ minutes just to get two endone which it took me getting really upset and passive aggressive to which they responded “you don’t have to yell at us”, but I was screaming that I was in pain and proceeded to plead “help me” WHILE in early labour, this is my first child. The excuse I was given for not being given pain medication was that it was busy, Which we all understand but every patient is a responsibility and priority. If you are understaffed you need to fix that. The lack of support in the antenatal afterbirth ward was not good. I was not given the option to pick my meals, I could not eat what was given to me until my support person had mentioned the issue with the meals. I barely ate and barely slept. The midwife I had Chloe was really helpful and sweet to me, And I am thankful of her to be in the birthing room with me and my support person. They discharged me two days after birth knowing my baby was not having her bottle which is irresponsible because I am a new parent. She was not latching onto my breast which I explained and the midwives struggled to feed her themselves, shoving a bottle down her throat, eventually feeding her with a syringe which gave her air. they did not explain anything to me about birth and breastfeeding and they did not help me. my baby was going without feeds, They did not explain burping considering she had air, changing a nappy, I could not do anything until my friend complained. She’s doing okay now and feeding properly but some of the staff should not be staff. — Before I gave birth early I called the Blacktown Hospital and explained my contractions, A midwife told me she didn’t know what to do and put me on hold. As a midwife you are suppose to know what to do, That is their job. Very unprofessional as I was left on hold for more than six minutes.
I went to emergency with sever abdominal pain. It took almost 8 hours to get medication that actually helped to ease the pain. They wanted to admit me, but had no bed. I waited for 12 hours for a bed with no success. They advised me to have liquid diet. But couldn’t provide it. After my 28 hours ordeal at the waiting room, yep, the whole day & night I was at the waiting room, I had enough. While I was there I saw an elderly lady crying in pain & in the end her son taking her home. I saw a young lad having some sort of convulsion & fainting & waiting for someone to help him. I am sure the doctors & nurses are doing their best with all the right intentions. They are probably severely understaffed. But this was just ridiculous. I am afraid experience won’t be much different with any other public hospital. This can’t be how emergency should run.
Came to emergency with a kidney infection and a note from my doctor outlining the severity. Waited 3 hours not given any pain relief. I was classed as a level 4 which means they left me to rot and ignored me I needed urgent antibiotics as it can lead to sepsis. Highly understaffed one of the nurses said “sorry we have 1 nurse for 30 people so just WAIT!” I left and went to a private hospital and was treated within the hour. Will not return even on my death bed. What a sad public system we have here.
I visited Blacktown hospital yesterday 22nd November. I must say I was overwhelmed by the kindness and selflessness of the volunteers. Being my first time there,I had no clue on how to get around. Cliff T, one of the volunteers was quite helpful,even took his time to walk me right up to the ward I was looking for. The nurses in Ward C71 were very kind too.Thank you guys!
The birthing department is beyond exceptional. The midwife's are amazing. The support is incredible. However the after care at the maternity ward is beyond traumatising. As a first time mother I had many questions with no support. The staff are rude and unsupported. I did not get lunch or dinner until my partner complained. They kept bringing pain medication without even the offer of water. You would recoeve mixed and unhelp information/advice. Wrong texts carried out to baby and incorrect results received. Not even sure what and why baby was treated. The baby doctor on shift 21/8/22 beyond unprofessional, rude and someone you would definitely not trust. I heard a nurse telling a new mother to hurry up in the bathroom as she wouldn't look after the baby. We also had our own nurse say you will need to do this; you can't expect us to do it...and that was to assist with breastfeeding. Its been awful and traumatic. After what these women go through I believe a nurse should take the baby for a hour's to let these women rest and recover. They make you feel awful for asking for help and everything is too hard for them. Beyond disgusting.
Great hospital in Western Sydney. Good volunteers and friendly receptionists. Clean facilities with ample parking and many retail stores. The space has been designed and refurbished very well.
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Blacktown Hospital map

Directions to Blacktown Hospital with public transportation

Blacktown Hospital 100 meters
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Blacktown Rd Before Baronta St 120 meters
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Blacktown Hospital, Blacktown Rd 130 meters
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Panorama Pde Opp Lismore St 250 meters
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Blacktown Rd Opp Blacktown Hospital 260 meters
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