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​​​Ryde Hospital

  1. Eastwood
  2. New South Wales Hospital

Reviews, get directions and contact details for ​​​Ryde Hospital

​​​Ryde Hospital

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Official account for Ryde Hospital. Monitored Mon-Fri, 9am-5pm.

Posts do not provide advice on medical care. Call 000 in an emergency.

Address: Denistone Rd, Eastwood NSW 2122, Australia
Phone: (02) 9858 7888
State: New South Wales
City: Eastwood
Zip Code: 2122


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Reviews
Recently my mum had undergone treatment at the emergency department and later had to undergo a surgery. One absolutely amazing aspect was the empathy shown by every single member of staff, starting from the triage nurse, the reception and the doctors. It was such a positive experience during a distressing moment that it helped the overall recovery. My mum is doing very well now post surgery and I would highly rate the management at Ryde hospital for this. Special mention to the nurses at the day surgery unit for such an excellent care received by my mum.
Something very scary about this hospital is that the nurses do not believe patients when they say that they are in pain. They will gaslight you into thinking the pain is made up in your head and there is nothing wrong, when really it's because they did not insert the IV needle properly, leading to severe bruising and extreme pain. I cannot even begin to explain how dangerous this behaviour is - the dismissal of a patient's emotions can lead to overlooking serious conditions which can put the patient's life in severe danger.
I had a very strange and unexpected experience at Ryde Hospital today.nnI arrived at the hospital at 6:00 am, and until 9:00 am, the only service I received was one strong painkiller and two *5 minutes chat with an emergency doctor.nnDuring the entire three hours in the emergency room, there were no patients besides myself. within the three hours they gave me a painkiller and inform me that, due to a tear in my legsbone, they were unable to provide further assistance. The orthopedic doctor refused to speak with me. emergency doctor told me twice????nnI explained to them that For the past two days, I have been incapacitated, explaining to them that I cannot use the bathroom by myself and have not been able to shower at home and not any one who can drive me and support me there... I was in significant unexpected pain, speaking to them with tears in my eyes that I couldn't even hold back.nnSo there I was, the only patient in the waiting room for three hours, and the orthopedic doctor didn't even want to talk to me. ????Is this really a public hospital or their playground? I saw a young lady in pink work attire passing by multiple times, texting and smiling at her phone.nnThe emergency doctor was incredibly rude, telling me that even she has knee problems, as if shaming me for being there. When I was discussing my issues, she was smirking at me, which greatly upset my daughter due to her rudeness and unprofessional behavior and keep shaking her head as signs of frustration. At one pint I asked her to not talk so loudly and keep her voice down... Fantastic bedside manner??!!!!nnThey informed me they couldn't assist me unless I had a broken leg. I explained that my pain had worsened significantly over the past two days, and their recommendation was to take the strong pain killer they suggest endone until I could see a GP and get a referral from an specialist . this process takes a long time specially booking with specialist so while I am working how many addictive medication I should take to keep myself drowsy enough to not feel the pain.??.. I have seen no medial place to be this indifferent and disengaged ...for sure I will escalate this to the proper authorities...
Arrived at Emergency with pain in chest, stomach and privates. Have suffered from a hernia before, so recognised the pain. Had an ultrasound done a day before going to hospital because I had been experiencing pain for just shy of a month, where I was told I had a hernia. Informed the medical officer, Shamini Athithan, of all my information and previous appointments. Informed her that I had a certain substance in my system. Shamini gave the implication that the substance was basically making me paranoid. Results come back all clear, externally, but after having to explain my details for a third time to her, she finally seemed to understand what I was saying and she said it could be internal, and they didn't do any internal examination, and that I'll have to consult with my GP about that. So, why did I waste my whole night there if proper assessments were not going to be done? Details on my report are false also. I said I had a headache and was feeling dizzy, report said no. Said my pain scale was at 6-7, report said 0. I was short of breath and stumbling when talking, report said no. I said all of this started about a month ago, report said month and a half. So now I've gone home, still in pain, and have to wait longer. Thanks for nothing.
10/10 for Ryde hospital emergency department, I was not in a good way when I arrived, the triage nurse looked after me and with very caring and then very quickly assigned a bed, had all the necessary tests and scans, was treated. The doctor that looked after me was incredible, kept me informed why they carried out more testsnI got the best care possible it was such a positive experience, the best I've ever encountednAll the staff I encountered were super stars in my eyes, pleasant, friendly, attentive and accommodating. Although I never want to go back, if I have to I know I will be in the best hands. Thanks to everyone.
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