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Reviews, get directions and contact details for Southside Toyota

Southside Toyota
Address: 1922 Logan Rd, Upper Mount Gravatt QLD 4122, Australia
Phone: (07) 3422 4999
State: Queensland
City: Upper Mount Gravatt
Zip Code: 4122


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed


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Reviews
Thank you to Jack and the team for helping me purchase a new car in record time over the New Year holiday!nThe service was professional yet personable and Jack was true to his word! Beyond happy!nThank you Southside Toyota!! I highly recommend you all
I am deeply disappointed by my experience at this establishment. The front desk staff member was shockingly angry for reasons I couldn’t fathom. Her attitude was nothing short of unprofessional—terrible customer service right from the start.nnI brought my car in to diagnose a noise occurring during low-speed braking. After leaving my car for three hours, I received a call from their admin saying they couldn’t find the issue but would try putting grease on a brake caliper to see if it helped. However, this “attempt” would be an additional cost of $180+ on top of the initial $180 I already paid just to be told they didn’t know the problem. Paying $180 just to receive a phone call asking for even more money to try a random fix is appalling. This isn’t diagnostic work; it’s a guessing game.nnI expected more from so-called “dealer-certified technicians” who couldn’t even identify the root cause of a common braking issue. They clearly lack both professionalism and expertise. If you’re looking to diagnose an actual problem, save your time and money—this is not the place for real mechanics.
Excellent customer service by Allan Yu. I contacted Allan when I was looking for a Toyota Corolla. Allan promptly contacted me and secured the car for me at a dealer special rate. Allan was attentive, friendly, helpful and professional. He was very patient and thorough in assisting me every step of the process from my first contact to picking up my car. I couldn't be happier with my new Toyota. I am impressed with the service ... a 10 out of 10 from me.
Southside Toyota Mt Gravatt - 5 StarsnnA huge shoutout to Darren at Southside Toyota Mt Gravatt for going above and beyond with my service needs on my Nissan Dualis! The car came in with a few issues, and Darren, along with the tech team, handled everything with absolute precision and care. The car is running better than ever, and I couldn’t be more impressed with their expertise.nnI also want to acknowledge Reyn for his professionalism and customer-first approach. He gave me a fantastic tour of the showroom and even provided a quick and detailed quote for a brand-new Hilux. While it was just outside my budget, I truly appreciated his efficiency and the time he took to assist me.nnIf you’re looking for a team that delivers top-notch service and treats you like family, Southside Toyota Mt Gravatt is the place to go! Thanks again, Darren and Reyn—you’re both legends!
On 7/12/23, I called to schedule a service appointment, and Reyn took my call; He exhibited exceptional politeness and patience, providing thorough explanations. The customer service experience was outstanding, surpassing my encounters at other Toyota branches where the staff seemed less courteous and professional. Much appreciation for the excellent service.nnI highly recommend the Southside branch for regular servicing!
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