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Reviews, get directions and contact details for Outdoor Living Direct Hoppers Crossing

Outdoor Living Direct Hoppers Crossing

About

Outdoor Living Direct
283 Old Geelong Road
Hoppers Crossing VIC
(03) 8742 2931

Story

Outdoor Living Direct is a 100% family owned and Australian business.

As a team, we are passionate about outdoor living and entertaining. We believe in our products. We understand that furnishing an outdoor area is about more than just acquiring objects: it's about enjoying the good life outdoors. It's about making the most of great weather and the best of company. We do our bit to make this experience all that it can be by specialising in high quality items that offer the finest in comfort, style, durability and convenience.

Mission

Our overriding philosophy in every part of how we do business is to "treat customers the way we'd want to be treated ourselves."

This means we'll bend over backwards to ensure that every interaction you have with us is as pleasant and painless as possible. We want you to have a great time dealing with us, from your first queries through to your enjoyment of the luxurious, high quality product.

This means we stock products we'd like to have in our own backyards. In fact, many of us on the Outdoor Living Direct team have bought items from our range for our own backyards, as have our friends and family. All our furniture is built to suit Australian conditions.

Impressum

Outdoor Living Direct is a 100% family owned and Australian business.

As a team, we are passionate about outdoor living and entertaining. We believe in our products. We understand that furnishing an outdoor area is about more than just acquiring objects: it's about enjoying the good life outdoors. It's about making the most of great weather and the best of company. We do our bit to make this experience all that it can be by specialising in high quality items that offer the finest in comfort, style, durability and convenience.

Address: 283 Old Geelong Rd, Hoppers Crossing VIC 3029, Australia
Phone: (03) 8742 2931
State: Victoria
City: Hoppers Crossing
Zip Code: 3029


Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
We bought outdoor furniture set from this store. It looked nice. When delivery arrived I realised we got one of those furniture that we have to assemble. I tried to avoid assemble furniture because I don't think they are good quality and takes ages to make it. However delivery came broken as photo I attached. Save your time and buy online. It might be cheaper. Very disappointing. Never even look at this shop as an option for next time. We paid almost $1000 for this? I feel like we have been nicely ripped off
Reasonable pricing and a great selection to choose from. Staff very helpful and friendly
Friendly staff, great customer service and quality products! Cannot recommend Outdoor Living enough!
thanks for your wonderful help today! definitely coming back, ladies are very nice and helpful
No flexibility in mixing and matching furniture sets. Would have purchased from here if not for the inflexibility. Does not give me confidence later down the track that if we're to damage say a chair by accident; that it would be replaced because "they only sell the set" Customer service needs to improve too. *update - first impressions last, I bought my table from another supplier who were flexible and friendly.*
I order a dining room table and chairs from this company almost three weeks ago. Because it was Christmas time, I waited a week to hear from them regarding a delivery. When I did not hear from them, I called them to follow up. I spoke with a nice girl who said that she would look into my order and send me an email. She followed up with an email and advised me that my order was being dispatched the following day and that I would receive an email from Bluestar the courier company. I understood this to mean my delivery was coming the next day, hence I took the day off work to receive my dining table and chairs. I did not receive an email the following day. so I called the courier company Bluestar and they advised me they could not find the order in their system, but if it was being dispatched by Outdoor Living Direct it is coming from Melbourne, hence it would not be delivered that day. They further advised me I would receive a text message with the delivery details the following weeks. I waited another week with no communication from Outdoor Living or the courier company. I then contacted Outdoor Living Direct who said that they sent me an email with delivery details. I searched my junk folder and my inbox and that email was never received by me. I advised them of this and received another email which made me feel like they were blaming me. My issues with this company is the lack of communication. I should have been contacted by them or their courier company to arrange delivery. Its not acceptable that I have to chase for three weeks only to be advised they are not going to do anything to assist me with my order. The customer service does not appear to extend past payment of the goods purchased. I have requested a refund. I am not sure if I will receive it as they appear to have wiped their hands clean of me. I purchased this dining table and chairs thinking I had scored a good deal. But it was not worth it. I should have spent a little more money and purchased from a reputable company.
Great customer service. We went there to get an outdoor setting for my parents-in-law, ended up with two gorgeous furniture. The dining set fits perfectly under the gazebo and the swinging chair is a perfect set to enjoy the view of our countryside.
We ordered a number of different size outdoor bench cushions to our office in Sydney. The quality, colour and varying sizes were great and Outdoor Living were the only ones that had such varying stock as we have all different size seats/benches to accomodate for across 2 level office. Delivery was quick and easy and I was updated multiple times along the way. Will definitely recommend and use again in future.
Excellent range of outdoor furniture at very reasonable prices . I bought an outdoor lounge setting a few years ago and went back to purchase a dining setting. Fantastic service provided by Chris.
Ordered an outdoor setting to be delivered on a particular date. We were contacted multiple times from the delivery company to schedule a delivery way before we were able to take the delivery. When we had our outdoor setting delivered we were missing cushions and arranged a date for cushions to be delivered but advised there has been a glitch with our booking and transport has not been arranged. Not happy and still missing cushions!
Comment on this business

Directions to Outdoor Living Direct Hoppers Crossing with public transportation


Costas Dr/Old Geelong Rd (Hoppers Crossing) 110 meters
153
212 Old Geelong Rd (Hoppers Crossing) 140 meters
153
Wyndham City Depot/Old Geelong Rd (Hoppers Crossing) 300 meters
153
184 Old Geelong Rd (Hoppers Crossing) 400 meters
153

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