Fantastic Furniture

Great customer service by Henry and answered all queries politely and patiently. On the other hand, there is a blonde girl who works usually on weekends has no sense of customer service and is very arrogant in any questions as if she is doing favor to the customers, perhaps she should get some training from Henry. Quality of furniture is always great at this store but customer service can be hit and miss.

My daughter and I purchased a sofa, arm chair & otterman on Sunday 29/8/22, we were served by June, such professional service and knowledge I cant praise June enough, we were so happy with the whole process from start to finish, June’s customer service is exemplary, June is a credit to the team, I would not hesitate to recommend this store and June to all my friend. June keep up the good work because this brings the customers back time and time again, Customer service like yours if hard to find. Thank you so much and look forward to seeing you next time in store to purchase more. Haha.

Thank you to Kelvin who helped us replace a missing part for a product swiftly and promptly today. Really appreciate the wonderful service. Thanks again.

Went to fantastic to pick up a entertainment unit, coffee table and recliner overall experience is a 4 because I went in twice first time no one approached me second time I dealt with man named Andrew who was great offered good service and support.

Bought the Kingston living and king bed package. Very happy with the quality and look of the furniture, goes well with our house theme. Janelle was very helpful and patient with our selection and also gave recommendation to enhance the overall look. Also replaced the damaged side table and coffee table with in couple of weeks.

Could never be better. Chair turned out to be a good quality, Couch was delayed so they offered to combine shipping for bed and couch etc. Exceptionally good customer service by all team members

above average quality with quite variety of products. Supportive staff and informative, loads of parking spots as it is encompassed by other big shops.

Outstanding customer service! I purchased a couch and new bed set with the help of Jason who was very helpful! I came back in the next day due to a minor pricing error which was quickly resolved by the lovely Janelle and Kelvin! staff here are very friendly and professional. I will defintly be a returning customer!

Team is great here instore just very hard to get them on the phone but.

For the price, I think the quality of their furniture is pretty decent. That being said, be prepared to wait longer than the stipulated time. Website said 2 weeks but received my items after a month. Called the store but they said the timings were not updated. Delivery after being contacted was quite fast