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Reviews, get directions and contact details for Imagine Marco

Imagine Marco
Address: 42/48 Balston St, Southbank VIC 3006, Australia
Phone: 1300 062 726
State: Victoria
City: Southbank
Zip Code: 3006


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Biggest shout out to the receptionist Ty for his amazing customer service man deserves a raise!! After our Airbnb got cancelled last minute we were able to book an apartment here at imagine macro. Our friend was proposing so we needed a room with a good view and Ty honestly went above and beyond helping us find a good room on a busy public holiday weekend!!!
Exceptional staff. Lobby always had music playing staff's spotify account lol and playing some bangers too! Checking in & out was easy and the room was nice and clean. We've enjoyed our stay! Thanks.
DO NOT BOOK THIS HOTEL LET ME SAVE YOU THE TIME AND MONEYnWONT LET YOU HAVE VISITORS DISGUSTINGLY RUDEnTHERE IS NO PRIVACY HAD RECEPTION COME INTO MY ROOM 3 TIMES OVER TWO DAYS OVER A UNLOCKED SPARE ROOMnDISGUSTING SERVICE! Will NEVER book againn- comphy bed though .
Stayed here for 2 nights over the Monarch’s long weekend. Arrived 2pm, room not ready and delays and confusion over room being ready. Not a good start. Room was bland. Looked empty. No lamps. Just looked extremely minimalistic. Nothing homely or inviting-just bare as bare can be including very little cutlery crockery. So uncomfortable and unwelcoming. Noise from freeway below, as well as high wind whistling emitting from windows not closing properly. Lounge room freezing, bedroom really hot.nOur bin was full so had to call housekeeping to empty.nOverall not a great experience.
Wallet lost in travel and was unable to check into a fully paid room.nnUnable to tap and pay depositnUnable to deposit additional amountnUnable to manually put in card detailsnnStaff unable to deal with anything out of the ordinary and management is incapable of support.nnLaughable hotel
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