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Crown Metropol

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Crown Metropol
Address: 8 Whiteman St, Southbank VIC 3006, Australia
Phone: (03) 9292 6211
State: Victoria
City: Southbank
Zip Code: 3006


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Reviews
We stayed at Crown Metropol for two nights and had a great experience. The hotel is modern and stylish, with clean, spacious rooms and comfy beds. The city views were a nice bonus.nnThe pool and gym were well-maintained, and the location was perfect, with plenty of dining and entertainment nearby. The staff were friendly and made everything easy.nnThe only downside was that there were no dental kits in the room, which we had to request separately.nnOverall, we really enjoyed our stay and would definitely consider coming back!
We just got back from a great mini staycation at Crown Metropol with the kids during the holidays, and it was such a fantastic experience! I travel a lot for work and stay in plenty of hotels, but the customer service here really stood out. The staff were super friendly and always went out of their way to help, especially when it came to making sure the kids were happy.nnCheck-in was really easy and hassle-free. It does get a bit busy at peak times, but we planned around that, and it was no problem.nnThe pool was a big hit with the kids! I loved that they had a lifeguard on duty—it’s not something you see at many hotels. We found the best time to go was mid-morning to early afternoon when it was quieter.nnThe food was also a highlight. The restaurants in the hotel and around the Crown complex were all fantastic, and they were great about accommodating food allergies, which made things so much easier for us.nnAll in all, it was a fantastic stay, and we can’t wait to come back again. Highly recommend it for a fun and relaxing family getaway!
We stayed in Metropol Melbourne many times. The hotel was good before but receptionists always were busy and not friendly. I don’t recommend to stay in this hotel because it’s overpriced, not 5 stars anymore. The problem is swimming pool. The windows at the pool are so dirty that you can’t see very well through that. No good view! Also the swimming pool is too small for many screaming kids. It’s very annoying , no adults hours. Open hours are only from 9 AM to 7 PM.nI would give this hotel zero stars but we love 28 Skybar Lounge so much. This bar is still 5 stars.
I stayed at this hotel and was quite disappointed with the lack of basic amenities. They provided only two small bottles of water for the entire stay and did not replenish them. Additionally, there were no dental kits, toiletries, or other standard items you’d expect at this level of accommodation.nnWhile I appreciate efforts to go green, there needs to be a balance between sustainability and guest comfort. Basic provisions are essential, and their absence detracts from the overall experience.
Just had a one night quick getaway. This place is luxury and has the best location . Staff are very friendly and even though check out was busy due to events Melbourne , the waiting time was fairly minimal . Can’t wait to visit again
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