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The Great Southern Hotel

  1. Melbourne
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The Great Southern Hotel
Address: 44 Spencer St, Melbourne VIC 3000, Australia
Phone: (03) 9629 6991
State: Victoria
City: Melbourne
Zip Code: 3000


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Reviews
Overall the hotel felt that you get what you pay for. The hotel and room itself is alright but not the greatest in Melbourne.nnThe parking:nThis needs work. Website wasn’t up to date as it states you can pull up out the front and check in and get more information about the location of the car park which is around the back of the property down an alley. However I was told by staff that it isn’t a spot to pull up as it was a clear way. This made it rushed and difficult as part of the check in process. No signage either for the parking to where it is, how much it costs nothing. The spots also are highly limited to 1.9m so only smaller cars can use it and they are tight spots. Mostly was filled from 2pm.nnThe staff:nThe staff most of the time were not that friendly and didn’t really try to help when we had issues with the parking and breakfast. One staff member who checked us in didn’t even give us a breakfast voucher and other staff on the morning we wanted breakfast accused us of already using it and were suggesting we would be double charged and were reluctant to even let us do our already paid for breakfast. Was told cctv would have to be looked at to justify our situation. Not very professional at all.nnThe hotel itself:nBe prepared that it’s older style. Carpet walls all seem original for the building and are in need of a good upgrade really. Rooms had an open air atrium in the middle which was cold consistently when you left your room waiting for lifts. The lifts could only fit 3 people at a time for multiple levels isn’t that great and caused guests having to wait for more lifts when they were full at peak times. Not that impressed. Hotel itself is in good location just down the road from southern cross and all public transport.nnOverall thoughts:nI would only stay here again if it was
I stayed here for two days and found the location to be excellent. The room was decent overall, but there are a few areas that could use improvement — the bed frame was a bit worn, and the shower was unstable. It would’ve been nice to have water bottles provided on arrival, although coffee and tea were available. Despite these minor issues, my stay was pleasant overall.
The location was fantastic as I wanted to catch a very early train from Southern Cross the next morning. All staff at Reception were friendly., polite, knowledgeable and 24/7. I had booked a mini room and it had everything I needed and was spotlessly clean and very comfortable.nnThe two breakfasts on offer looked awesome, that I was leaving too early the next morning to eat any unfortunately.nOff the reception area is a lovely restaurant and a pizza bar next to that.nnI will definitely come here again when my husband and I are travelling to the airport or country train.
Hotel is clearly very basic. The room looks to have been updated. Clean and bathroom in working order. Room needs airing.nI was given a room apparently on the 1st floor, but had no elevator access, as I had to drag a suitcase down around 10 stairs. Not realistic or welcomed.nNoisy overnight, with neighbours arriving etc. But location is fantastic, very close to Southern Cross Station. Staff were pleasant on checkin.
The Great Southern Hotel in Melbourne is a convenient and affordable option for a stay in the city. The location is excellent, close to Southern Cross Station and easy to get around from. The rooms are basic but comfortable, and the staff are generally helpful. It’s a good choice if you’re looking for value and practicality over luxury.
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