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Crowne Plaza Melbourne

  1. Melbourne
  2. Bentleigh East Lodging

Reviews, get directions and contact details for Crowne Plaza Melbourne

Crowne Plaza Melbourne

About

Situated on the banks of the Yarra River, Crowne Plaza Melbourne is the ideal 4.5 star hotel for your next holiday or business trip.

Story

Crowne Plaza Melbourne offers the best four and half star hotel accommodation near the Melbourne CBD. Right on the Yarra River, this hotel is conveniently located close to Docklands and opposite Crown Casino and the Melbourne Convention and Exhibition Centre.

At Crowne Plaza Melbourne, you will be looked after with our unquie views from our rooms, luxurious sleep experience, wide range of facilities and helpful guest services. We have everything you need to ensure you have a great stay in Melbourne.

Address: 1-5 Spencer St, Melbourne VIC 3008, Australia
Phone: (03) 9648 2777
State: Victoria
City: Melbourne
Zip Code: 3008


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
I want to congratulate Eloise Green, Operational Manager of Crown Plaza MelbournenFor the incredible service she provided during our stay, she not only resolved the initial booking interruption but controlled it professionally and diligently through her charismatic demeanour.nShe makes us feel welcome and part of Crown Plaza with confidence.nI cannot put this in words: I am so grateful for what she did for my family for 5 days stay at Crown Plaza it was memorable.nShe is an asset to Crown Plaza, and an incredible human being; I endorse her strongly to friends, families and corporate clients for great hosting at Crown Plaza MelbournenI will keep coming back to Crown Plaza Melbourne and provide future business on an ongoing basis.nnOnce again thank you and thank you for the incredible service, EloisennRegardsnAroura
Conveniently located across the river from the Melbourne Convention Center and the Crown Casino. Easy transportation access within the Melbourne free tram zone. The Southern Cross Station is a short 10 - 15 minute walk.nnWe had a room that overlooked Yarra River. Our room was clean and the bedding and linens very comfortable. There was a mini fridge, espresso machine, and hot water pot in the room. Filtered water dispensers are available in the gym and lobby.nnIt’s very family friendly with play rooms for the kids.nnThe staff were friendly and efficient
I booked 2 nights at Crown Plaza with IHG reward points while I was in Melbourne. When I booked the reservation, IHG reservation assured me that breakfast is included. When I checked in, I was also told by front desk that breakfast is included. However, when I showed up for breakfast, I was told that breakfast was not included. They then told me front desk can sort it later if I charged it to my room. I stop by front desk later, and they told me that breakfast was not included if I booked with points. Even though it was not written anywhere on this policy. The breakfast buffet was not worth the money they charged.nThe hotel is also very old and run down. There is loud construction going on around it, and entrance is very difficult to find. Plus rooms are poorly insulated, and I could hear others talking in the hallway. I would not recommend this location at all. There are much better options in the area.
Very disappointing. Messages ignored despite repeated attempts to request for replies, fridge not cold, not one bottle of water in fridge, requested non alcoholic beer, got 2 small cans of warm, cheap beer, requested wine, got 4 bottles of warm water delivered by some guy in casual clothes, requested some desert, got 4 morsels of chocolate and half a strawberry. Window dirty. Not good value for cost of room. Shower was good though.
This hotel is awesome. We had a huge room with a beautiful walk in shower and the VIEW !!! our room overlooked the Yarra river was so beautiful , watching the boats on the river and the tram cars on the street, Had a fantastic free morning breakfast too. Best hotel ever :
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