Hertz Car Rental Brisbane Airport

Reviews, get directions and contact details for Hertz Car Rental Brisbane Airport

Address: Airport Dr, Brisbane Airport QLD 4007, Australia

Phone: (07) 3860 4522

Website

State: Queensland

City: Brisbane Airport

Zip Code: 4007

Opening Hours

Monday: 5:00 AM – 12:30 AM
Tuesday: 5:00 AM – 12:30 AM
Wednesday: 5:00 AM – 12:30 AM
Thursday: 5:00 AM – 12:30 AM
Friday: 5:00 AM – 12:30 AM
Saturday: 5:00 AM – 12:30 AM
Sunday: 5:00 AM – 12:30 AM

Update Info

related searches: Hertz car rental brisbane airport brisbane airport reviews, Hertz car rental brisbane airport brisbane airport phone number, Hertz car rental brisbane airport brisbane airport contact number, Hertz Brisbane Airport opening hours, Thrifty Brisbane Airport, Avis car rental Brisbane Airport, Budget car rental Brisbane Airport, Hertz Brisbane Airport phone number

Similar places near

Redspot Car Rentals 11 miles

Avis 13 miles Car was nice. Quiet and fuel efficient. No problems on that front and the only reason...

Budget Car and Truck Rental Brisbane International Airport

Budget Car and Truck Rental Brisbane Interna... 30 miles I am about to give up after 69 minutes on hold - to get a booking for a client. I ha...

Enterprise Rent-A-Car 33 miles Convinced me to buy excess reduction although i insisted that I had full cover zero e...

Thrifty Car & Truck Rental Brisbane Airport 99 miles What a great team here. Nothing is a problem. They even mailed me some items I forgot...

Europcar BRISBANE AIRPORT 125 miles Worst car rental experience I have ever had, EVER! No email confirmation of booking....

Redspot Car Rentals 2 km Easy to book .easy to collect the car and just good quality customer service. Polite...

Thrifty car park Brisbane airport 2 km Very efficient service and very fast and simple

Brisbane Bargain Rent a Car 3 km Absolutely fantastic. I think this is the first review I've ever written, so that sa...

RaD Car Hire Brisbane 4 km Highly impressed with the level of service at RaD Car Hire Brisbane Airport. From sta...

Sixt Car Rental 5 km "SIXT Australia is shaking up the Australian car and truck rental industry. With...

East Coast Car Rentals - Brisbane Airport 5 km

Alpha Car Hire Brisbane Airport 5 km Not familiar with Brisbane airport and Alpha made it stress free with prearranged sh...

Andy's Auto Rentals Brisbane Airport 5 km Everything as it suppose to be when renting a car. Fuel tank completely full what is ...

Apex Car Rentals Brisbane Airport 6 km We decided to hire a car for our annual family holiday to the Sunshine Coast. I'm so ...

Travellers Autobarn Brisbane 6 km Definitely not worth the money, more like a rip off for foreigners. We had a camper v...

Alpha Car Hire 6 km Very poor experience. Very poor customer service. Be warned they have extra terms and...

Hertz Car Rental Boondall 6 km Really helpful staff who seemed genuinely happy to help. I've never experienced such ...

Reviews

Really happy with the service. As I had never hired a car before, the staff informed me of all my options and the costs involved, explained the insurance and what I needed to do when I returned the vehicle. The price was fair and the car was in excellent condition. Returning the car within Brisbane airport was really easy and quick. I had been skeptical after reading the reviews, but can honestly say it was a really easy process and would happily use Hertz again

 8 years ago (07-03-2018)

Car hire was easy. The return experience was rude and downright deceitful. We filled up the car at the Shell next to the terminal and upon return was unfortunately served by John who must have been having a horrible day. He rudely asked where the receipt for the fuel was and when we explained we didn't know we needed to produce one we got a rude and condescending response. He told us why they want one and said we were told upon picking up the car that we would need to produce one (we weren't). When we explained that we weren't told he snapped at us that we should have read the rental contract (yes it technically is buried in the fine print). 

All the while it should be clear that there was no question the car was full. Despite simply questioning us not being told up front about the seat requirement, he huffed and puffed an slapped at the car then very extravagantly wrote across the window 'Needs fuel?'. I requested the final receipt and he basically threw it at us. Upon reading we had been charged 10L at $4.54/litre an extra $45. We were not told about the charge and sneaking it in there was downright deceptive and deceitful.

While I don't get the logic behind the policy in the first place i understand if it's a business decision. It is however up to Hertz to properly communicate it to customers as it wouldn't have been an issue had we known we needed one. The way were were received was disgusting though and completely soured what should have been an otherwise fine experience.

 8 years ago (21-02-2018)

I booked a Ford Mustang through Hertz Adrenalin Package.  The whole experience was exceptional! The lady at the counter was up front with any options/fess that were included. The car itself was amazing!! We drove it to Byron Bay and fell in love with the car.  The pick up and return process were simple and pleasant! Definately recommend giving it a go, I know we will do it again soon!

 8 years ago (05-02-2018)

I rented a car from these thieves in January 2018. Bad experience from collecting. Good car. Full of scratches and marks. Returned the car   Full tank in exactly same condition. Was told by receiving manager my bond would b returned immediately. Was instead charged $147.  Tried contacting them   For an explanation. No one returns email. Phoned them person said to email the details. Have not heard from them since I tried calling on 20 January 2018. Won’t rent another car from them  bad customer service. And just pretty slick with charging you for no apparent reason. Be careful

 8 years ago (09-02-2018)

Lovely staff but now I get it’s all an act.
They charged me twice and then they replied maybe twice but then just stopped. 
Now two months later I’ve had to take legal action on them because they just won’t reply to anything! 
Worst customer service I’ve ever received. Will not be using them ever again, hope a couple of hundred dollars was worth loosing a regular customer.

Save yourself the months of hassles and book with someone else

 8 years ago (16-03-2018)

Comment on this business

Map, Satellite View
Street View

to add Hertz Car Rental Brisbane Airport map to your website;

<iframe width="450" height="300" src="https://mappaus.com/v.php?seo=hertz-car-rental-brisbane-airport&id=9669&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://mappaus.com/hertz-car-rental-brisbane-airport-i9669.html" target="_blank" title="Hertz Car Rental Brisbane Airport">Hertz Car Rental Brisbane Airport</a></p>

Hertz Car Rental Brisbane Airport

Reviews, get directions and contact details for Hertz Car Rental Brisbane Airport

Opening Hours

We use cookies