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Reviews, get directions and contact details for East Coast Car Rentals - Brisbane Airport

East Coast Car Rentals - Brisbane Airport
Address: 504 Nudgee Rd, Hendra QLD 4011, Australia
Phone: 1800 327 826
State: Queensland
City: Hendra
Zip Code: 4011


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM


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Reviews
I had a good experience here. It is a 5-10 minute trip from the airport excellent instructions for directions to the pick up area. The service staff were efficient a5 minute process and I was on my way. Really helpful with drop off back to the airport too…nnA nice tidy hatch for $44 for the day…
Had a great experience with East Coast Car Rentals Brisbane Airport. The car, a Toyota Corolla Hybrid, was practically brand new and was fantastic to drive. Service from ordering to pickup to drop-off and airport shuttle was fantastic and friendly all around. Saved a few hundred by not renting from the on airport car rental companies, highly recommend East Coast.
This is the best car rental provider I have experienced. Very good rates, no hidden fees, you can book the car with full insurance coverage in advance.nVery clear instructions, we were not waiting more than 15 minutes upon arrival and on the way back to the airport we were not waiting for the shuttle at all.nThe only small negative thing was that the car was warning us with every start that a service was required from the beginnig of the rental. It was not comfortable to know the car needed a service.
Using East Coast Car Rentals was an absolute breeze compared to other rental companies. From the moment we arrived at the airport their directions, notifying our shuttle bus driver our pickup time and their driver tracker system worked amazing and easily. We arrived and were greeted to friendly professional staff who were very helpful and informative with our booking. We loved our hire car and enjoyed driving it for our trip. The car was very clean and the GPS system was great.nWhen we dropped the car back off we were back at the airport within 15 minutes.nWe will definitely be booking through East Coast again soon.nThank you for a great service.
Reasonably good car rental. I really like the pick up experience at the airport. They sent you a link the night before that tells you step-by-step with photos how to get to the pick up location. On the day, they will send you a photo of the driver, license plate of the car, etc. to give you confidence that you're being taken by someone official. Pick up was easy, although I can imagine it being an issue on a rainy day.nnOverall, the only thing that disappointed me was an incident I witnessed. A family couldn't work out how to open the petrol cap so didn't fill up their tank. It's one of those modern cars where you need the car turned off and unlocked before you can push the cover open. Took the team there a few minutes to figure this out. While they did point out to the family that there is a petrol station nearby, they wouldn't budge on charging $4.40 to fill up the tank. One of the staff did say that the family can ask the shuttle driver to wait for them or to take the next shuttle comes every 10 minutes, but didn't actively talk to the driver of the shuttle about it. I felt that being kind and helpful in this situation can go a long way. As it stands, I am pretty sure that family and me won't be recommending them. Shame. Could have been a five star review.
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