Budget Car and Truck Rental Rocklea

Reviews, get directions and contact details for Budget Car and Truck Rental Rocklea

Address: 650 Beaudesert Rd, Rocklea QLD 4106, Australia

Phone: (07) 3274 1616

Website

State: Queensland

City: Rocklea

Zip Code: 4106

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 5:30 PM
Sunday: 7:30 AM – 5:30 PM

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Reviews

***HARASSING - STRESSFUL - RIP OFF***
***DON'T EVER EVER USE THEM!***
More than an hour before the vehicle was due back, the office harassed me about returning the vehicle. The office staff constantly called my phone till i answered.
** I WAS DRIVING ** As you do when you hire a vehicle!!
I had to stop & answer. I advised I would be late returning the vehicle. They whinged and whined at me about it, which made me later still. I had to rush to make to time. As advised I arrived 1 hour late returning vehicle. Everything else fine, it appeared the office staff wanted to go home early!! They blew me off & charged me for an extra day but wouldn't let me keep the vehicle to use. I disputed saying I wish to keep it if they were charging me. They said the manager would sort the cost first thing the next morning. Next morning the manager sorted nothing. He just left a message to say they were still going to charge me.
I hire vehicles a lot. I will NEVER use Budget Car & Truck Rentals ROCKLEA QLD EVER AGAIN!! THE WORST VEHICLE HIRE EVER!!

      
      
      
 8 years ago (12-02-2018)

Awesome Service! A1 - great trucks affordable prices! Would highly recommend. Friendly helpful staff

 8 years ago (05-02-2018)

Travelled out of my way to rent a 3tonne truck from this address, after making a reservation over the phone. Upon arrival the staff wouldn't accept the class 5 Canadian license without a translation. This type of vehicle is allowed on the Canadian license and its Queensland equivalent.

Rules is rules. Hopefully in the future such red tape is explained ocer the phone before making reservations.

The 1 star is for the horrible customer service. Which seemed happy to reject my service and showed no empathy.

 8 years ago (24-02-2018)

Hired a truck regularly all was great but as soon as there was a gap in that things got diffrent.
Rates went up automatically charging things you did not ask for.
Allways had an awesome experience.
But i will never again.

When you are a regular you tend to have a truck prepped pricing pree structured and that's how it stays till otherwise advised.

Shock to find an invoice sent with your new rate 45% increased.

 8 years ago (22-02-2018)

Good deal on trucks. Bit harsh on insurance premium other wise great

 8 years ago (04-02-2018)

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Budget Car and Truck Rental Rocklea

Reviews, get directions and contact details for Budget Car and Truck Rental Rocklea

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