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Reviews, get directions and contact details for Grand Mercure Auckland

Grand Mercure Auckland
Address: 8 Customs Street East, Auckland, 1010, New Zealand
Phone: 09-377 8920
State: Auckland
City: Auckland
Zip Code: 1010


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
This hotel was really great. I had asked for some special requests and they dealt with them amazingly. So friendly and helpful they made our stay very special. The room was great, bathroom especially, great shower gels and shower facility. View was awesome. I have no complaints so I have to give 5 star. I hope they read this review!
7 years ago (20-03-2018)
Very nice hotel right in the heart of Auckland's CBD. Excellent staff and very accommodating.There was a city crew using a jack hammer outside at night. Even 11 floors up, the noise was bothersome. After a call to the front desk, they were able to check with the work crew and get things quieted down. Room was great with many amenities. Quality linens and towels. All in all, a wonderful experience.
7 years ago (16-03-2018)
Great cafe for morning coffee pity not open later. Bed was lovely and comfy. Great view from the bar. Nice and convenient location. Tv was hard to navigate. Limited in house menu. Mini bar was tiny not much tempting selection. Shower head though looked funky had a bad spray. Comfy and enough but not at the price.
7 years ago (14-03-2018)
Good hotel with friendly staff. Room was well laid out and comfortable. Great location.
7 years ago (20-03-2018)
Fairly average upscale hotel near the harbour in Auckland. Rooms are on the small to average size with air conditioning and heating individually controlled. Decent high speed wireless Internet is free for hotel guests. Rooms are contemporary , with modern furnishings, kept quiet clean. Hair dryer, hot water cooker, mini-refrigerator, and safe are standard in all rooms. 13th floor restaurant, bar, and lounge sitting area are top-notch if a bit expensive. Great views from this level. Friendly and helpful staff but you will need to use the Internet for concierge services.
8 years ago (01-01-2018)
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