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Reviews, get directions and contact details for Grand Hyatt Melbourne

Grand Hyatt Melbourne

About

Located in the centre of Melbourne's high fashion and fine dining scene on prestigious Collins Street, Grand Hyatt Melbourne is the city's centre of luxury.

Story

Discover the excitement of #LivingGrand.

A Melbourne icon. Grand Hyatt Melbourne is located at the top end of prestigious Collins Street in the business, shopping, theatre and restaurant district of Melbourne. The hotel is also within walking distance from iconic Melbourne sights, Princess Theatre, Federation Square and Southgate.

Address: 123 Collins St, Melbourne VIC 3000, Australia
Phone: (03) 9657 1234
State: Victoria
City: Melbourne
Zip Code: 3000


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
We were staying for 3 nights at king room with river view and everything was just perfect. Staff were so nice, sauna and steam room always empty, everything is super clean, breakfast is insanely good. We loved everything even room service, all the food was such a good quality and exceeded our expectations. We had everything we needed and even more. Staff is attentive and very friendly. One thing though, TV wasn’t connecting to screen share, and when we called to reception for help, no one ended up coming. Still had a good time though and will definitely choose Hyatt for our next Melbourne trip. Lovely!
Exceptional Experience at Hyatt Hotel Melbourne!nnI recently had the pleasure of attending my partner's graduation ceremony at the Hyatt Hotel Melbourne, and I must say, it was an unforgettable experience! The hotel exceeded my expectations in every way.nnThe food and beverages served were absolutely delicious, with a wide variety of options to cater to all tastes. The presentation, quality, and service were all top-notch.nnOur room was impeccable, with every amenity and comfort we needed. But what truly made our stay stand out was the exceptional staff behavior - friendly, attentive, and always willing to go the extra mile.nnOverall, I would highly recommend the Hyatt Hotel Melbourne to anyone seeking a luxurious and memorable experience. 5 stars isn't enough - it deserves a 10/10!
The Hyatt Grand Hotel in Melbourne offers a truly exceptional stay. The rooms are spacious, elegantly designed, and feature stunning views of the Yarra River, making for a scenic retreat. The staff is consistently courteous and attentive, ensuring a high level of service throughout the stay. The hotel's location is ideal, within walking distance of Melbourne's vibrant attractions, dining, and shopping districts. Whether you're visiting for business or leisure, the Hyatt Grand provides a comfortable and luxurious environment. Overall, a fantastic experience with excellent facilities, friendly staff, and exceptional location. Highly recommended!
Beautiful room with amazing and luxurious complimentary items. High end toiletries and linens. The bed was so comfortable and the room very quiet. The curtains kept the room dark during the day so we could sleep in. Shower was lovely. Service second to none. We loved our 2 night stay from check in to check out. We can't fault a single thing.
I visited to celebrate my birthday. The front desk told to me they will provide a cake and wine. I really appreciated about that service and waited with anticipation, but I didn't receive it. I kept waiting yesterday. On a special birthday, I messed up my mood. When I told the front desk after checking out, they said they can provide me a discount on the mini bar. But I had already checked out. I don't think the benefits were necessary for me. I don't think it was a proper customer service. Please remember appointment with the customer. I will not visit again.
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