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Reviews, get directions and contact details for Grand Hyatt Melbourne

Grand Hyatt Melbourne

About

Located in the centre of Melbourne's high fashion and fine dining scene on prestigious Collins Street, Grand Hyatt Melbourne is the city's centre of luxury.

Story

Discover the excitement of #LivingGrand.

A Melbourne icon. Grand Hyatt Melbourne is located at the top end of prestigious Collins Street in the business, shopping, theatre and restaurant district of Melbourne. The hotel is also within walking distance from iconic Melbourne sights, Princess Theatre, Federation Square and Southgate.

Address: 123 Collins St, Melbourne VIC 3000, Australia
Phone: (03) 9657 1234
State: Victoria
City: Melbourne
Zip Code: 3000


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Great place to stay when you’re in Melbourne!nWe stayed overnight as we had a work function to attend, and everything about our experience was excellent. From the moment we arrived, the service was top-notch — the staff were friendly, professional, and incredibly accommodating - even a cookie on arrival whilst waiting to check in!nnThe atmosphere throughout the hotel is stylish and welcoming, and the attention to detail really stands out. Our room was spacious, clean, and comfortable, with all the amenities you’d expect from a five-star hotel.nnLocation is also a big plus — right in the heart of the city, with easy access to restaurants, shopping, and nightlife.nnHighly recommend for both business and leisure stays. We’ll definitely be back!
Exceptional Stay in the Heart of MelbournennFrom the moment we arrived, the service at the Grand Hyatt Melbourne was flawless. The staff were warm, professional, and always ready to help with a smile. Our room was spotless and beautifully appointed, with stunning city views and all the amenities you’d expect from a luxury hotel. The location is perfect—close to great restaurants, shops, and the best of Melbourne’s cultural attractions. Whether it was relaxing in the lounge, enjoying the breakfast spread, or unwinding in the spa, every part of our stay was top-tier. Highly recommended for anyone visiting Melbourne!
We had a lovely Mother’s Day lunch at Colin’s Kitchen and we couldn’t be more pleased! The customer service was outstanding and we were not rushed at all. We loved our time here and I even had a little birthday singing surprise from the staff. One day to remember!!! We will certainly come back for more in the future! Thank you.
My recent stay at the Grand Hyatt Melbourne was nothing short of exceptional. From the moment I arrived, the level of service and attention to detail was evident—this hotel truly sets the benchmark for luxury stays in the city.nnThe overall quality and upkeep of the hotel are impeccable. The property is immaculately maintained, with beautifully designed interiors that blend elegance and comfort seamlessly. The rooms are spacious, clean, and well-appointed, with thoughtful touches that elevate the experience.nnWhat truly stood out was the customer service—professional, warm, and always a step ahead. Every staff member I encountered was attentive and courteous, going above and beyond to ensure my stay was perfect.nnThe buffet breakfast was a highlight each morning, offering a wide and well-curated selection of fresh, high-quality options. Whether you’re after a healthy start or a more indulgent meal, there’s something for everyone—and it’s all delicious.nnThe hotel’s facilities are equally impressive. The gym is exceptionally well equipped, easily one of the best hotel gyms I’ve used, with modern machines and plenty of space to work out comfortably.nnIf there’s one small area for improvement, it would be the room service menu, which could benefit from a few more diverse or contemporary options that don’t deviate too far from the fundamentals. That said, this is a minor point in an otherwise outstanding experience.nnOverall, the Grand Hyatt Melbourne truly surpasses many of its competitors. It’s a hotel that delivers on every promise and leaves you wanting to return. Highly recommended.
Amazing stay. Beautiful river view and we got to see the sunrise & hot air balloons in the morning. The buffet breakfast was fantastic - everything you can imagine was there and so fresh
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