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Reviews, get directions and contact details for ELN Ford

ELN Ford

About

ELN Ford is your complete Ford dealer with manufacturer compliant service facilities, Ford parts and accessories. We are a family owned and operated dealership in Tuggerah with over 30 years experience

Story

Welcome to ELN Ford your award winning Ford dealer on the Central Coast. We are a family owned and operated dealership in Tuggerah with over 30 years’ experience in the Motor Industry.

ELN Ford is your complete Ford dealer with manufacturer compliant service facilities, parts and accessories as well as a great range of official merchandise. Come in today and see the latest range of Ford vehicles as well as a great selection of quality used vehicles available for immediate delivery at our Tuggerah showrooms.

At ELN Ford our service centre is staffed by factory trained technicians and utilizes the most modern technology available to ensure years of trouble free motoring for you. Our Used Car department carries a selection of the Central Coasts finest pre-owned vehicles most of which have been sold by us and locally owned. Talk to us before deciding on where to purchase your next vehicle, you won’t be disappointed.

We look forward to providing you great service, so talk to us today.


Neil Oven
Dealer Principal

ELNFORD Facebook Page Rules of the Road
ELNFORD’s Facebook page is a place where you can learn about the latest news from Ford, while engaging in respectful dialogue between ELNFORD, our current and prospective customers, and all of our fans interested in the Ford brand from around the world.
Our goal with not only our Facebook page, but also all of our product and brand pages is to offer an official destination where we can create both interesting and entertaining content and news to share with all of you. We may also utilise Facebook functionality to share your posts. Please keep in mind that due to the highly regulated industry in which we work, there may be certain topics that we’ll be unable to discuss here, and as we are not acting in a consulting capacity, we will not be providing explanations for decisions or following up to tell you something we already knew or have discovered since your post. Additionally, comments relating to legal or regulatory matters do not belong here. Unless originated from an official Ford account, please be aware that the information on our pages should not be viewed as official communication from ELNFORD (either in posts or comments). Posts and comments on this page are not intended to be professional advice or recommendations and do not necessarily reflect ELNFORD policy or corporate opinion.
To remain in good standing with our community and ourselves we kindly ask that you respect the following guidelines when participating in discussion on our Facebook page(s). We will moderate comments, and any comments falling outside of the discussion guidelines below are subject to not being published and/or being removed.
Participation Guidelines for Ford Fans
1. We are a community of enthusiasts. Please try to be respectful of the opinions of all posters on all Facebook page(s). We encourage everyone to have a voice, and as such, opinions will differ. We simply ask to think before you post. You can debate and be constructive without being hurtful in your comments and posts to ELNFORD or Ford as well as Ford’s fans.
2. The ELNFORD Facebook page is about dialogue and relationships, not about spam. Please keep all comments related to the subject matter of the post, as off-topic or spam posts are subject to deletion. In the event that you feel the need to communicate with ELNFORD, please email us at [email protected]. If you have a complaint or issue with your vehicle we want to help, but we can't do it here. Please contact us on 02 4350 4333 or email us at [email protected].
3. We will not tolerate posts that could offend another member of our community. To be very clear, ELNFORD will remove any post that is offensive or inappropriate, including any post that refers to anything obscene, vulgar, sexually explicit, illegal, harmful, threatening, abusive, harassing, humiliating, defamatory, libelous, invasive of someone else’s privacy, is misleading or includes false claims about Ford’s products or services, or is otherwise objectionable. It is in ELNFORD’s sole discretion as to what content is deemed offensive, inappropriate or objectionable. And, it is in ELNFORD’s sole discretion whether it will remove any content it considers does not comply with these guidelines. If you have complaints regarding any of the content posted on this page, please contact us immediately.
4. ELNFORD reserves the right to remove content. We are a community that prides itself on thoughtful dialogue. While we will remain tolerant of our community members’ opinions, we also reserve the right to remove content that doesn’t reflect the standards of our community. Furthermore, ELNFORD reserves the right to remove any content that may infringe upon the intellectual property of others.
5. ELNFORD may utilise Facebook sharing functionality. Facebook provides sharing functionality like sponsored stories. If you post on a ELNFORD-related Facebook page, your post may be shared with your friends. For information, see Facebook terms and Privacy Policy.
ELNFORD’s Commitment to the Community
We appreciate your following our guidelines. In return, ELNFORD is committed to being as active as possible across all of our social media properties providing engaging content, and to giving back to all of you as much as possible. We make all attempts to engage our community, both reading and replying to all comments when questions are asked specifically to us. As representatives employed by ELNFORD, we are not just employees, but we’re fans as well, and it gives us no larger sense of pride than to know that the information we share and discuss with you is enjoyable, discussable, and shareable between your own online communities.

Address: Tuggerah NSW 2259, Australia
Phone: (02) 4350 4333
ua.moc.drofnle@koobecaf
State: New South Wales
Zip Code: 2259


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
I bought my Wildtrak here back in 2018 because the reviews were good. I drive it back here past several other Ford dealers to get it serviced and they are always friendly, polite and helpful and also do a great job. I cannot fault them in any way, for both sales and service. I’ve referred friends to them and they’ve also found them excellent. Highly recommend.
ELN have been amazing since i purchased my car new from there in 2018. From sales to the service team, i can not fault their commitment to customer service. The mechanical team are brilliant too, i wouldnt trust anyone else when it comes to mechanical issues, especially when it comes to Ford knowledge. No fixing by process of elimination, wasting $$. Cant recommend them enough!
I purchased my Ranger through ELN only because the salesman knew everything about the vehicle and was not pushy. I now take the vehicle back to ELN for all services, even though i drive past another Ford sales and service centre on the way, because the service is good and reliable. The ladies in the service office are very efficient, knowledgeable and polite. Most importantly though, if they find something that needs, or should be done, they call first. If they say the service will take 2 hours, it rearly takes longer.
Friendly and welcoming staff at reception. Listened and actioned on special requests. A slight delay on agreed 'pick up' time however, overall, easily the best Ford Service area on the Central Coast. Many thanks.
Thank you to the team for the fast and efficient service I received. Nothing was too much trouble and we were happy to have our car safely back on the road. Big thanks to Matthew and Jamie for their friendly service.
Stood in the yard a few days ago and had no one attend after being there for 15-20 minutes and spotted the people inside making direct eye contact with me. All were inside doing sweet f a. Decent dealers attend customers looking at lot vehicles. Go to another dealer unless you like begging for customer service.
I was having car issues travelling back from the mid north coast to Melbourne. I happened to be close to ELN Ford and called them to explain the issue I was experiencing. I spoke to the Service Manager Matt Bunting who was super helpful and based on what I told him diagnosed what he thought was the problem. He said to drive it straight there and they would look at it straight away which they did. Their computer confirmed what Matt thought and I was on my way in less than an hour. Could not have been more impressed with their customer service and willingness to help me out. This level of customer service is rarely seen these days but I could not speak more highly of Matt and the team at ELN Ford. Thankyou.
I have been getting my Ranger serviced here for 5 years and never had an issue. Jamie and Matt are always happy to help and if any issues, they get them resolved quickly. Highly recommend the service team at ELN Tuggerah.
Staff members are always professional with their work ethic. They listen to customer questions and endeavour to answer them in a timely manner. And are respectful for your own car and the workmanship is at the highest quality.
If I could leave 0 stars I would. I had my brakes repaired here after a complete failure. Charged me $1300 and Handed the car back to me, only to drive out of the dealership and have the brakes not work again. Granted it wasn’t a complete failure but less than 50% capacity. Very dangerous situation to be put in. They then lied about testing the brakes and changed their story multiple times. They never accepted there was anything wrong and flushed the brake lines “just for my peace of mind” which miraculously fixed the issue. Manager Matt is very rude, lied to my face without hesitation and then dug his heels in when caught out in his lies. Will not be back. I wouldn’t trust this place to work on a wheelbarrow !
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