Warehouse Stationery (P&C) - Newmarket

I completely agree with the reviews. The staff here aren’t just rude—they don’t seem to do their jobs properly at all. I ordered passport photos, and unbelievably, they were printed on an A4 sheet. I placed my order on the 30th of January, and even today, it’s still incomplete. As for my tablet repair, it’s been sitting in the store this whole time with no sign of progress. Despite all this, the staff continue to treat customers with arrogance.nnIf there’s no hope for improvement, are we the ones who just have to give up? The best way to avoid trouble is simply not to come here. No matter how much feedback they receive, they clearly don’t care. And that only makes their behaviour worse, leaving you even more frustrated.

Agree with other reviews, useless place, stand at counter ignoring u, hand in docket to show u have ordered photos, they just take docket, don’t say a word so then u ask shall i come back, no response, just put docket on counter, eventually say - they are printing. I have now been standing here in store near counter for 15mins, so have decided to join the queue for photocopying to see if they can help with giving me my photos. Stationery Warehouse St Lukes are amazing, will never come back here..Didn’t want to put any stars but had to in order to post …

The staff are consistently rude and make you feel uncomfortable whenever you ask for help. The latest issue feels like a scam: they charge $1 just to open your file, even if you're only printing something small like a $0.20 A5 page. This extra fee isn't properly communicated, just a small sign buried among others in A5 and small writing only noticeable after you've already paid. Extremely disappointing customer service.

WARNING The photo printers crop past what is shown as the printed area when purchasing a print.nnAsk them to print it again if it doesn't look like what you were shown when you paid for it.nnI scaled the image down and paid and printed it again there is no scale function on their kiosk so you need to do it before uploading to the kiosk. I asked for a refund on the previous one and the customer service person agreed and then checked the print queue and walked off after processing the refund without saying a word and doing errands close by within sight of me. I waited 10 mins as I did for the first photo and all the 3 service people including the one who processed my refund knew that I was waiting for a print and just ignored me. After 10 mins I asked one how long I should wait, and they just went and picked up the photo and gave it to me. They all knew it had printed and just wanted to waste my time.nnDon't recommend going here!nnThe printers do not print what they mention will be printed and really bad customer service.

Olivia from printing was absolutely incredible. She was so sweet and patient even though the department seemed understaffed. Never had such great customer service. Thank you Olivia!!

Directions to Warehouse Stationery (P&C) - Newmarket with public transportation

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