Spotlight Sylvia Park

Wouldn’t normally say something but I felt compelled to…. Just had June from the curtain department help us. As first home buyers, we had no idea what we needed. My partner and I walked away both saying how amazing, knowledgeable and helpful June was. She’s is worth her weight in gold and was so helpful, attentive and seemingly single handedly running the department as well. Best customer service ever. I hope she reads this and knows she absolutely made our day

Wide variety of items available to fulfil home needs. From bedsheets to kitchen utensils, clocks, curtains, loose cloth to stitch your own clothes. The location is excellent. The store is huge. You will definitely find what you need for your home.nThe carpark has always some spots available for parking.nThey have introduced self checkouts as well but I would prefer for staff to serve purely due to size of items.nThe staff is super friendly and helpful.nLots of specials on items. Ensure you are a member of their club to avail the discounts. The entrance is welcoming and store is well presented.

I purchased a few items in store, and the other staff members were very helpful to me. However, when I came to the checkout, the cashier, Aniela, was quite rude and had a bad attitude.nnIn particular, when I asked if she could change my last name on my account, she said I would need to do it online because she had already pressed the checkout button. After the transaction was completed, she then said she could change it for me if I was unable to do it online.nnShe repeatedly asked for my existing last name, even though I assumed it was already visible on her screen, which made the interaction feel uncomfortable. Then, when my mother-in-law was trying to help spell my new last name, Aniela gestured with her hand for her to stop talking. I found this quite disrespectful and offensive.nnAt that point, I said I would just update it online instead, and she simply replied “ok” without any apology or further assistance.nnI have never had such a negative experience at Stoplights before.

Don’t bother shopping here, I’ve been going in very second day because of the big clearance sale but the staff haven’t marked down any of the clearance fabric. Some of the fabric has been on clearance for over 3 months at Manukau, it’s on clearance at Sylvia Park also but they don’t bother labelling it. I had to ask the staff to check every single item and some fabric bundles were down from $45 to $8. I informed multiple staff on different days but they didn’t mark them. I’ve been going in to see if there are any good deals but not worth the hassle. I called customer service and they said it’s up to the store when they want to label it on clearance! But it’s already on clearance! Ridiculous excuse! Why advertise big clearance sale if you don’t know what’s on sale. NOT WORTH IT! Shop at Manukau, better customer service and everything is labelled clearance on time!

Great wide range if art and craft gifting and house hold daily use items.nGood knitting variety store.nGreat place to buy tailoring materials.nHobby sites and party items available in store.nSmall range if kitchen utensils available.nGreat staff with good knowledge. Ample parking space wheel chair access.nKeep up store.

Directions to Spotlight Sylvia Park with public transportation

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