Animal Referral Centre (ARC North)

This specialist veterinary hospital provides the ultimate care for pets and their owners presenting with complex issues. My cat Mintywas seen promptly by a very skilled internal medicine specialist, Sarah, after Minty stopped eating. A very thorough assessment followed along with a easy treatment plan. Minty is now improving. I highly recommend this practice if you want the best of care for you and your fur babies.

My regular vet recommended ARC for specialist treatment when they suspected my cat had incurable lymphoma, and I'm so glad they did. The team at ARC were incredible throughout, from the initial consult until her last treatment and the follow up after she passed away. I was well informed at all stages and the whole team were so caring and compassionate - they liaised with my local vet and were available around the clock to answer questions and provide advice. They treated me and my cat with so much respect and kindness during an incredibly difficult time, and I'll forever be grateful for the extra time I got with her courtesy of their skills, equipment, and knowledge. An amazing, amazing group of people - especially Dr Ryan, vet nurse Amber, and the team at reception.

We came in after hours a few nights ago with our little Moopoo in a bad way. The staff member at the front desk was quick to take action and brought our baby back to a room without hesitation, and sat us in a waiting room. The vet who came to see us and explain what was wrong was kind, compassionate and explained perfectly so that we could understand. She gave us all of our options and explained the ramifications of each one, and happily and comprehensively answered all the questions we had. The staff allowed us back into the treatment room to see our Moo and give him a few last kisses, and brought him into the waiting room so we could hold him whilst he was put to sleep. The vet made this process as painless as it possibly could be, explaining each step and what Moo was likely feeling at the time. Even after this process the care we received remained amazing and compassionate with staff allowing us to bring our baby home to give his brother the chance to say goodbye, and suggesting that she would let us settle the bill when we returned in the morning as opposed to on the spot. Even when we returned and decided not to cremate, the lady at the front desk completely understood and made the process as easy as possible. She still offered to store him overnight and have his paw print/fur clipping done, free of charge. Every member of staff we interacted with at your clinic played a role in making this most difficult time in our lives just a little bit easier, and I can’t thank them enough for that. Please extend these thanks and let the crew know that they’re doing amazing work and really do make an impact in people’s lives. It can’t be easy for them to deal with these situations day in and day out so to do it tirelessly and still with compassion and care is truly commendable, we cannnot recommend ARC enough. Thank you guys again for caring for our Moopoo in his last moments

I sincerely appreciate your kindness and professionalism during my dog. You were incredibly friendly and took the time to conduct a very thorough examination.

Very friendly service, saw us almost as soon as we walked in with our kitten who we feared may have ingested something he wasn't supposed to, nurse and vet were both very lovely and Robbie seemed comfortable with the way they handled him minus the butt thermometer.nVery thankful to have been seen so soon

Directions to Animal Referral Centre (ARC North) with public transportation

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