The Good Guys Nunawading

Reviews, get directions and contact details for The Good Guys Nunawading

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DoingGood since 1952!

Address: 7/372/394 Whitehorse Rd, Nunawading VIC 3131, Australia

Phone: (03) 9264 7464

Website

State: Victoria

City: Nunawading

Zip Code: 3131

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

TAKE YOUR MONEY ELSEWHERE! Rude salespeople, no attention to detail. Ordered a fridge that was in stock 4 weeks ago. Booked delivery for last Friday and they sent it to the wrong address, got it redirected for Saturday delivery but they forgot to put it on the truck then drive 1 hour today to wait again and it didn’t get put on the track again! No fridge now for a week and no one cares. Do yourself a favour and go anywhere else.

My husband and I we are both Chinese were discriminated by a Mandarin speaking male staff looks like in his 60s or 70s. My husband and I made an inquiry on a freezer. We talked to a different staff initially who offered $250 for the product and he referred us to the Mandarin speaking male staff as we wanted to negotiate the price further. The person Mandarin speaking served us with a very arrogant attitude and said “the lowest is $260, take it or not, come to me if you made your decision”. We made up our mind fairly quickly and went back to him. We waited and waited, for over an hour, and he ignored us and continued to serve other customers who came later than us. So we went back to the original staff, who confirmed $250 for the freezer. He wrapped it up for us but asked us to pay at the Mandarin speaking staff’s place. The person said he’s locked the price, it’s $260. We were shocked - we felt so discriminated. We’ve been to this store so many times and were never treated like this. I’ll never go back again. Bye the good guys Nunawading, what a shame for having such a discriminating staff.

We have a commercial account through my work, service is always terrible. They always hold the guys up and don't give them the gear we have ordered for trivial reasons such as a name on a purchase order. Have spoken to our rep several times who continues to assure us this won't happen again. Had one of my guys waiting there for an hour last night because of a guy who had be in his bonnet and refused to give the ordered gear, even when a pick up confirmation and the original order was presented. Absolute pains in the a**

Every time I came here I had good customer service and the staff in the registers are generally friendly. Click and collect in this store also very good and timely. However I had to wait in a random area to collect my air pods for 30 minutes. This is a pretty embarrassing and poor customer experience hence why two starts were lost.

Terrible experience! If I could give zero stars I 100%would. The woman Arrogant probably is the name of this female? Not sure. with filthy blond long hair who was standing at the entrance should learn how to be presentable at the workplace, speak properly to customers, and do actual work instead of being human scanner hanging around doing nothing but being arrogant. The store looked tacky which I am not surprised by look at the door woman and showed ZERO care about customer experience.

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The Good Guys Nunawading

Reviews, get directions and contact details for The Good Guys Nunawading

Story

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