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Reviews, get directions and contact details for Robcousens Outdoor Furniture

Robcousens Outdoor Furniture
"Robcousens is a name that is synonymous with quality and great service in Melbourne. With over 30 years experience in the furniture industry our partners throughout the world provide us with the latest designs and materials to make the very best in outdoor. We carry a range of rust free aluminium, Teak, sling ,Resin wicker outdoor furniture, Rattan outdoor furniture and Aluminium outdoor Furniture. Dining sets, Sofa's, outdoor lounges , day beds all at below wholesale prices.We also supply Hotels, restaurant's, cafe's with commercial grade furniture in direct container lots or ex warehouse for smaller qtys.Buy direct and save - robcousens Outdoor Furniture Factory Direct."
Address: 9/11 Metropolitan Ave, Nunawading ,Melbourne VIC 3131, Australia
Phone: 1300 665 635
State: Victoria
City: Nunawading ,Melbourne
Zip Code: 3131


Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
This place is the best. Such high quality furniture and amazing service. One time I really needed to get some new Teak Oil for my table on the only nice day to do it for weeks - and whilst they were closed for the weekend in lockdown click-and-collect - a lovely gentleman emailed me, offered to meet me at the store, just to open for 2 minutes to help me collect my oil so I didn't lose the perfect day to do it. I changed my order and bought TWO just to make a point of it! :- Thanks robcousens Outdoor Furniture!
I was disappointed with the lack of service from the overworked Rob Cousens. I purchased a 3 piece garden setting less than 3 months ago. I was assured that it would not rust which was the main reason I purchased it. Yesterday I found rust on the chairs. The Warranty card said that setting was ‘Rust Free’ I was told that 1. The person who sold it to me did NOT say that 2. The Warranty label which in the packing,, incorrect. 3. Go and buy a rust proof spray.
Literally just walked into this shop to look at a particular table I am wanting to buy, the salesman stared at us and walked away. Didn’t offer any help or even say hello despite me politely saying hey how are you going when walking in. Guess I’ll be taking my business elsewhere as the customer service was absolutely rubbish here.
I am so impressed with the service I received from Robcousens Outdoor Furniture. Given the store front is closed at the moment, I had lots of questions before I made my online purchase of an outdoor setting. Rob responded to my questions quickly and gave me brilliant advice about which setting would be appropriate for my needs. I placed my order, made payment and two days later the delivery driver was at my door. I couldn't believe I received it so quickly and it was exactly what I wanted. The outdoor setting is just beautiful and fits perfectly in the space I had. I would not hesitate to recommend Robcousens Outdoor Furniture.
Our outdoor furniture we purchased fell apart after just 4 years. We approached the store however were told it was our bad luck, and they were unwilling to help in any way. The furniture was expensive, and should have lasted for many more years. Their care factor was zero. Poor quality furniture, and very poor after sales service.
We have bought indoor dining furniture and outside dining furniture over a number of years from Rob Cousens. It is all top quality and well priced. Our latest outdoor dining table was precision engineered and fitted together in 15 minutes with one person and one Allen key. Try that one with another well known 4 letter superstore!! Customer service is second to none, easy going and friendly but spot on with items on order and delivery. Always check them out if purchasing from any of the main superstore brand names, you might be very surprised for quality and price, especially when they have a sale.
Got an outdoor setting from these guys a couple of months ago. Still extremely happy with it and the guys here helped out so much the other day when I called up about getting a couple of bar stools. They also do a really good coffee here yes, they have a cafe
I had a fantastic experience browsing Rob Cousens’ store. The staff were extremely helpful and they were able to provide free delivery for the dining set I ordered. Highly recommend!
Absolutely Awesome. I ordered some outdoor cushions and they were sent the same day and arrived in Tasmania 3 working days later during the Christmas rush and the quality was great. 10/10 in my books. And a big thanks to the friendly helpful staff for making sure they got here before Christmas. Keep up the good work.
We have purchased from here a few times and have been happy with the products. We had an item that needed repairing which was picked up and returned promptly on request in time for guests at the weekend. Thank you Rob Cousins for making this happen, appreciate the prompt service!
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