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Plush

  1. Jindalee
  2. Jindalee Hardware Store
  3. Jindalee Department Store

Reviews, get directions and contact details for Plush

Plush
"At Plush we pride ourselves on being Australia's sofa specialist, allowing you to choose from a wide range of designs, leathers, fabrics and configurations to make your sofa as unique as you are. Shop our full sofa range online or in one of our Plush showrooms, where our Plush Sofa Specialists will help you create your perfect sofa. All our fabric and leather sofas carry our amazing Plush 10 Year Peace of Mind Warranty covering the entire sofa."
Address: 3/34 Goggs Rd, Jindalee QLD 4074, Australia
Phone: (07) 3715 6569
State: Queensland
City: Jindalee
Zip Code: 4074


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

related searches: plush catalogue, plush modular, plush sofas, plush cooper, plush snuggle chair, plush quattro, plush furniture reviews, plush colt
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Reviews
I would like to say a huge thank you to Tracey and to the Plush team for being so helpful. Tracey answered and explained all my questions. Very informative and professional service which made us feel confident with our purchase. Very happy with the quality of the product and the service. Thank you so much :
Jindalee store. Bought a sofa 11 June. Still awaiting delivery, scheduled early October. $3000 + is paid in full. 23 August bought an armchair $1200 paid in full. This armchair was last only floor stock item. We were not allowed to take it with us. Plush only would deliver charging us for this and would give themselves 2-4 weeks to do this delivery! No date provided. Phoned Plush "Delivery" often, from 3-week mark, to get a delivery date, and was always told it's up to the warehouse to confirm. The warehouse is not apparently answering their calls or emails. I've been told to wait. For a chair in stock, on the floor of the shop. In frustration I went back to the Plush Jindalee store to seek help chair no longer on shop floor and was told by the delightful lady behind the counter that "we understand but there are avenues to go through..." I firmly explained I no longer cared about their avenues I just wanted someone to give me a date for delivery. Yes I was firm, yes I was frustrated, but to be only told "there are avenues..." at least four times left me in total disbelief. When I asked what she would actually do to help me she told me " the door was over there, please use it". Trying to ring Plush to make a complaint is not an option. Voice message tells you there is no one to take your call! So, currently Plush has more than $4000 of my money and I have nothing and no one will assist me. Do not buy from them and do not support the Jindalee store with their most awful customer service to assist. They take your money the rest is up to you to sort out. P.S. Plush has now finally advised after I posted an online review a tentative ! only delivery date, for 5 weeks from purchase date, for a chair that was right there and we could've taken with us on the day! Never buy from them if you actually want any service.
Terrible customer service. We were the only customers in the store for around 20 minutes and were not approached once to see if we needed any assistance. Lazy boy across the street was much better.
We purchased a lounge in March on the basis that they could service the commitment of having it ready by July. We were assured multiple times that due to the new acquisition with Nick Scali that this was totally achievable. He said 6-8 weeks and we will be sitting on our new sofa. The dates have been pushed back..3 times. Current update on the portal is late August with zero commitment or communication from anyone. I have called and emailed customer service and received zero attempts to resolve or explain. When I told them about the initial expectation because we have a baby on the way and wanted a good lounge to sit on with a newborn they simply said that they can’t do anything. I understand that there is a delay in Shanghai. What I don’t understand is that after 3 date revisions I haven’t received a single notification, call or acknowledgement for by $9000 purchase to be delayed. They simply say it’s due to an issue in their IT system. If you are looking to plush for a good quality sofa, go for jt. Just don’t expect it to arrive
Plush is a scam. They will never send you the sofa. Will just keep leading you on. 0 starts if I could.
We bought a Cameo fabric recliner for a movie room that arrived last week which seems OK, we were quoted $3089 for an additional leather lounge so we said OK, at the checkout price went up to $3500 the sales person said sorry i did the quote wrong, its another $500 dearer. Walked away from it, no sale. Reading Product Reviews about the problems with the leather I think we dodged a bullet there, I wouldn't want the stress of caring for the leather every 10 weeks plus friends and relatives possibly marking it. The Plush website is a great tool to change material and see what the finished design would look like kudos to Plush for that Nick Scali and others do not have that option
We made a purchase of some sofas last December with the promise that by april they will be on our house, the day came we received a phone call from the delivery company, what a surprise just came 1 of the 2 set of sofas bought. When we ring company they came with many excuses about the reason for the delay but the funniest one was that nobody knew where was the other set of sofas ordered…. At the end they promise again that by mid of May will be here and so far just on “record” say will be middle of may and no more informationhas been provided… this is a very bad name for this company, please if you looking to buy from this company please think it twice
I couldn’t be happier with my purchase! From showroom to delivery, the staff were friendly, patient and knowledgeable. Everything was clearly explained and it was a real bonus to have a salesperson genuinely interested in helping me find the perfect lounge for my home. The quality of the “Dane” sofa and armchair that I purchased is excellent. Thank you, Plush.
Had an awesome experience ordering our brown leather Heston lounge suite through Tracey! She was so patient and informative. It was often quite busy though, so may need to have more staff on. Can't wait our lounge to arrive! Thanks Tracey!
Buying sofas is a very trying experience but I found that the professionalism of the sales person who assisted us made it a lot easier. She was very helpful in trying to find the right kind of sofa and then configuring it for our space. The range at Plush is considerable and there is probably something to suit most tastes. I'd say that the price is at the upper end of the market in comparison to the other shops we visited even on sale but you could certainly tell that you were getting quality products. We did not end up buying from Plush but it was a very positive experience.
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