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Reviews, get directions and contact details for Petbarn Underwood

Petbarn Underwood
Address: 2946 Logan Rd, Underwood QLD 4119, Australia
Phone: (07) 3423 2411
State: Queensland
City: Underwood
Zip Code: 4119


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
Visited the store today to pick up a few dog supplies. I was served by the lovely Daniella, who went above and beyond to help me with my dogs skin issues. Good old fashioned customer service is hard to find these days and I received this from Daniella. Thank you for your outstanding service in store.
We had a wonderful and extremely helpful experience today with the lovely Daniella. She is so insightful and took the time to support all of our questions without hesitation. Thank you so much for making a quite stressful time a pleasant one!
Just had quite a passive aggressive experience instore. The woman I spoke to said the all the things she was supposed to, in all the wrong tones and was less helpful than any human being I've seen in a very long time. I will definitely NOT be back... PS, the sign that says "respect the staff", you need to ensure that your staff knows to respect their customers too. I have no idea why your staff decided I wasn't worth any respect, but the decision was made as I walked in the door.
friendly helpful staff and clean bathing facilities for pooch
Rex went to puppy training class at Petbarn today , It's been hard for him to concentrate on his lesson, he just wants to play with the other pup's it's going to take time I can see he improved from last week where i had to hold him so tight this week not so tight, and not all the time Rex has learned to Sit, fetch ,takes himself out to do number 1 and 2, and is learning to roll over and wait it is all about how much time I put in to teach him.
Absolutely lovely staff, would return just for them, but i get the added bonus of the prices being much cheaper than other pet stores. Was also treated with free products, samples and vouchers for our new puppy while also getting everything else I was needing.
Daniella, Jamie and Katrina are hands down the best of the best. They are so knowledgeable with all of their pet care needs and go above and beyond with their customer service. I am recovering from major spine surgery, so when I bring my Furbaby in for a dog wash, they always ask if I need assistance which is greatly appreciated. Always makes our day when we visit our Petbarn family :
The staff members are extremely patient and helpful. Good range of items to choose from. Special thanks to Danielle for going above and beyond to help me get through my account and IT issues.
The staff are always friendly and professional. They are always ready to assist you with your fur babies requirements. Value for money with being a member.
Pretty good Pet Barn. Relatively clean and well kept with a decent range. Parking isn't the greatest though if you just happen to come in a busy period.
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