Mantra on Hay

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Address: 201 Hay St, East Perth WA 6004, Australia

Phone: (08) 9267 4888

Website

State: Western Australia

Zip Code: 6004

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Reviews

Staff are lovely, location is good.nRooms are decent enough for the price. They need a bit of upkeep tho. Our first rooms toilet was running so they promptly switched rooms for us to another 2 bedroom apartment.nnSecond room was all working well however it had a scent that I cant fully describe. Bit like the carpet was infused with pickled cabbage or something. Was a bit funky but we dealt with it.nnWe had to open the balcony door every time we came back to help air it out. Other than that. It’s a decent enough mid level stay if you need a washer and dryer with that big of extra space it’s recommend and a nice walk down to Langley park to check out sunsets and look over to South Perth.

My husband and I won our stay and breakfast voucher from a charity auction last year in June and made a reservation in September.nnWhen my husband arrived to check in, he was told that his booking was not in the system because the hotel had changed owners and they would not accept the reservation and breakfast voucher.nAbout an hour later, they came to a resolution and would accept the booking with a $200 deposit.nnUnfortunately, while he was waiting, he overheard that another guest had the same problem and another disabled guest couldn't even get into his room due to lack of accessibility.nnHotel room, lobby, and hallways are dated. The hotel room felt dirty, the coffee table was in fair condition, and had visible damage. Two air-conditioners, but only 1 remote. The shower had moulded inside the near door. No single use hand soap, shampoo or conditioner, only bigger bottles, which I assumed is shared between different guests that stay in the in the room. Small shower. There is no sink plug in the kitchen. NO MAIN CELLING LIGHT IN THE BEDROOM, ONLY TWO LITTLE LAMPS.nnProbably the only positive was the rooms were big, had a kitchenette, and washer and dryer.nnThe hotel staff did write a apology note with a complimentary bottle of red wine, however they spelt the last name wrong.nnAfter we checked out, they charged $300 to our credit card, essentially 'paying' for our 'free' stay.nnWe are still waiting for a full refund.nnWould not recommend

The air-conditioners in the rooms didn't have their own remotes so I had to turn them on manually using the overrides. The aircon filters were also dirty and hadn't been cleaned in some time. But other than that the apartment was quiet and the beds and furniture were comfortable. The staff were also friendly and accommodating.

Clean rooms, spacious and well equipped. The staff is friendly and attentive. The hotel location is perfect, with easy to local attractions and transportation.

Cleanliness of the room is good. Only thing change of towel daily is only upon request via the Recep. Housekeeping done if you’re staying more than 5 days. Service is good. Staff approachable and helpful. Location is quiet and car rental services just few steps away.

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Mantra on Hay

Reviews, get directions and contact details for Mantra on Hay

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