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Reviews, get directions and contact details for The Westin Perth

The Westin Perth
Address: 480 Hay St, Perth WA 6000, Australia
State: Western Australia
Zip Code: 6000



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Reviews
Location: Quite good. 10 to 15 min walk to swam river, Elizabeth Quay and hay street shopping. Free bus stop outside the hotelnnRoom: Good size and cleannnService: Free sparkling wine when we check in. No toothbrush or amenities in room but you can request for it. Cleaning services not standard. Some days they give only 2 bottles of waters. 1 day, they give us 8 bottles of water. Appreciate the team give us a free upgrade.nnBreakfast: Fantastic food. Fresh and high quality.nnOverall: We enjoyed our stay.
Booked a stay to celebrate my husband’s birthday and emailed the hotel to arrange birthday amenity. Staff replied that they will follow up but did not do so. Emailed on the day itself at 4pm to remind them but nothing was arranged. Called up the hotel again after reaching the room at 8 plus pm but staff still did not prepare anything. Also did not call back to update on this.
Stayed 8 days 7 nights 3 weeks ago. So I am in the best position to review.n1. Official check in time was 3pm. We reached at 5pm and was told the room was not ready. Ask for the manager and he lied that he was giving us an upgrade, which we found out its the same club king with lounge access that we had booked for.n2. Breakfast was the same throughout our stay and little variety. No change.100% the same.n3. On the 2nd morning, I found out my room.was casually made. Bed was not made. Slippers were all over the floor. Room was messy.n4. Soup served at lounge was super salty.n5. Location is 500m away from beach and 800m away from shopping. Not convenient and in the evening, surrounding streets had a lot of vagabonds.n6. View was medicore.
Beautiful hotel in a very convenient location. I am a wheelchair user and did have trouble with getting an accessible room but they did accommodate me. On the first night of my 4 night stay they moved me to a suite for the night until I was able to get an accessible room. Was inconvenient not being able to shower or use the toilet the first night but the room we got the second night was amazing. Was amazing to have my own bathroom that I could access with my wheelchair and also my mum who I travelled with could have her own bathroom as well. The beds were very comfortable and was so glad I could stream things from my phone to the TV.nWe paid for breakfast each day and the buffet didn’t disappoint, was able to have beautiful scrambled eggs and freshly toasted bread and my mum was able to order boiled eggs that were cooked to perfection.nI also really appreciate the fact that on the first day I was unable to make it out of my hotel room and they delivered my breakfast to my bed and didn’t charge me for that service.nI will definitely be staying again and will recommend to anybody travelling to Perth to use this hotel.
Stayed at The Westin Perth recently and had a great experience. The rooms were spacious, clean, and comfortable, with lovely city views. The location is perfect, right in the heart of the city with easy access to shops and restaurants.nnService was good overall.
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