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The Westin Perth

  2. Perth Lodging

Reviews, get directions and contact details for The Westin Perth

The Westin Perth
Address: 480 Hay St, Perth WA 6000, Australia
State: Western Australia
Zip Code: 6000


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Reviews
Great location, clean, spacious rooms, friendly and helpful staff.nHowever, I was disappointed with the room facilities ie I had to request for toothbrushes, shavers and vanity kits upon entry. In addition, they were not automatically replaced daily and I had to request again.nThe 'heavenly' bed failed to live up to my expectations: my benchmark was the Westin, Bangkok. The bed sagged and a senior citizen like myself found it unconfortable.nIn addition, Garum, the inhouse restaurant, while confortable and had great service, has an unchanging menu which got boring after Day 3. It also closed for dinner on a public holiday, which put paid to our dinner plan as most hotel restaurants are usually open 24/7.nOtherwise, the stay was comfortable.
Location: Quite good. 10 to 15 min walk to swam river, Elizabeth Quay and hay street shopping. Free bus stop outside the hotelnnRoom: Good size and cleannnService: Free sparkling wine when we check in. No toothbrush or amenities in room but you can request for it. Cleaning services not standard. Some days they give only 2 bottles of waters. 1 day, they give us 8 bottles of water. Appreciate the team give us a free upgrade.nnBreakfast: Fantastic food. Fresh and high quality.nnOverall: We enjoyed our stay.
We stayed here for one night!nnThe staff were very helpful and even allowed me to check in about 2 hours early which helped!nThe room was nice and clean!nThe gym was great!nThe location was good.nnOnly issue was the auto-Matic drapes /curtains seemed to be broken or partially stuck in not opening all of the way!nnWe would stay here again!
Beautiful hotel in a very convenient location. I am a wheelchair user and did have trouble with getting an accessible room but they did accommodate me. On the first night of my 4 night stay they moved me to a suite for the night until I was able to get an accessible room. Was inconvenient not being able to shower or use the toilet the first night but the room we got the second night was amazing. Was amazing to have my own bathroom that I could access with my wheelchair and also my mum who I travelled with could have her own bathroom as well. The beds were very comfortable and was so glad I could stream things from my phone to the TV.nWe paid for breakfast each day and the buffet didn’t disappoint, was able to have beautiful scrambled eggs and freshly toasted bread and my mum was able to order boiled eggs that were cooked to perfection.nI also really appreciate the fact that on the first day I was unable to make it out of my hotel room and they delivered my breakfast to my bed and didn’t charge me for that service.nI will definitely be staying again and will recommend to anybody travelling to Perth to use this hotel.
Booked a stay to celebrate my husband’s birthday and emailed the hotel to arrange birthday amenity. Staff replied that they will follow up but did not do so. Emailed on the day itself at 4pm to remind them but nothing was arranged. Called up the hotel again after reaching the room at 8 plus pm but staff still did not prepare anything. Also did not call back to update on this.
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