Starwest Apartments Alderney on Hay

Reviews, get directions and contact details for Starwest Apartments Alderney on Hay

Address: 193 Hay St, East Perth WA 6004, Australia

Phone: (08) 9225 6600

Website

State: Western Australia

Zip Code: 6004

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Reviews

It was a great place to stay because of the close proximity to Perth Arena. We were there because we were down from Geraldton to watch the Hopman Cup. The rooms were very neat and clean. I would recommend this place to my friends and family and would stay there again. Thank you again.

 8 years ago (13-01-2018)

I have been very impressed with alderney on hay, the staff have been very helpful to me and my sister in law who is here to attend appointments at the hospital. We had to catch an early flight to get here,and staff ensured that the room was made ready so that my sister in law could rest prior to her appointments. This place was recommended to me and I would also recommend this place to anyone looking for accomodation.

 8 years ago (08-01-2018)

Absolutely appalled by the service provided. I’ve stayed at the Alderney before and it used to be a great experience but now their staff members don’t know what customer service is. Approached the Manager upon check out and suggested he notify his customers the night before if there would be renovations happening, I said it would be the courteous thing to do and he replied “sorry we don’t advise customer of that as it’s not our company doing it so it’s not our job”. Well excuse me, they are doing maintenance in YOUR building so the right thing to do would be to let your PAYING customers know that there will be excessive noise in the early morning. Was not happy at all and I still have not received my bond and it has been 8 working days! The hotel is outdated and quick to take your money but won’t return it any time soon.

 9 years ago (18-10-2017)

Hands down the worst hotel we've ever stayed at! Forcing customers to have a minimum 2 night stay is absolutely absurd, except it gets even worse when you check out and get told you have to pay extra because even though you were put up in a 2 bedroom apartment they only charged us for the use of 1 bed. If we're booking 2 adults and 1 child I'm pretty sure both beds are going to be used.... 
The staff were borderline abusive, and couldn't even muster up the foresight to warn all of its patrons on the 4th floor that renovations would be starting at 7:00 am and there might be excessive amounts of noise in the hallway. No apologies were made for the long list of inconveniences that we were met with during the course of our stay, and the hotel itself wasn't flattering enough to make up for any of it. Definitely won't stay here again.

 9 years ago (09-10-2017)

Stayed at the 1 bedroom apartment. Area is very spacious with heater/air-conditioning in both the living and bedroom. Toiletries like shampoo, conditioner, moisturiser, hand soap was readily available. There is also a washing machine and dryer. Overall, it's been a terrific stay in this apartment. Love it!

 9 years ago (17-08-2017)

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Starwest Apartments Alderney on Hay

Reviews, get directions and contact details for Starwest Apartments Alderney on Hay

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