Hyatt Regency Perth

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About

Closely situated to the central business district in the East Perth area, Hyatt Regency Perth enjoys the natural heartbeat of the majestic Swan River.

Story

Located on the Adelaide Terrace close to the historic St. Georges Terrace and Murray Street and WACA Oval, our Perth hotel in Perth is convenient to the many city attractions, be they art, shopping or convention centres. Also, the 5-star hotel is located a convenient 20 minutes’ drive from Perth international and domestic airports.
The East Perth hotel offers 367 superior luxury rooms and suites boasting great views of Perth CBD and Swan River, generous work areas and the Regency Club options.
Guests are invited to enjoy superb cuisine and elegant surroundings at the hotel outlets: Cafe restaurant with its interactive style, Joe’s Oriental Diner with spectacular open kitchen or the sumptuous Conservatory Lounge.

Address: 99 Adelaide Terrace, Perth WA 6000, Australia

Phone: (08) 9225 1234

Website

[email protected]

State: Western Australia

Zip Code: 6000

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Stayed for one night as a special treat. Loved the hotel. Staff were so lovely. Hubby and I enjoyed drinks in the foyer sat night with an amazing father and daughter singing. Kids got a night swim in the pool. Breakfast was great with gluten free options.nCan't think of anything to complain about.

While walking towards the property, I wasn't expecting much after staying at the beautiful Hyatt Regency in Tokyo. However, the interior of this older property surprised me; it's all modern and beautifully decorated. The pool is particularly stunning, and there are also tennis courts and a sauna available. The cafe is amazing, and the entire interior design is very well done. I also loved the modern art on the lobby level. The staff were amazing, friendly, and very helpful.

So disappointed to have to write this review. We used to always choose the club rooms at the Hyatt. We would stay on several occasions throughout the year, birthdays, anniversaries and when attending concerts at RAC. We truly loved our stays and always felt welcome. We met many wonderful people during our many stays, including the father of Robbie Williams. The service was exceptional and on one occasion we were upgraded to the Presidential Suite. Then Covid hit and the club room was made redundant. When restrictions lifted, we decided to try other club rooms in different hotels, but our heart always felt it belonged to the Hyatt. So for our wedding anniversary we decided to choose the Hyatt again. Our welcome was nice, but lacked lustre. Our room was ready early and we checked in with ease. The room was small, with no bath and an awkward view of the river, and we realized why we used to book the suite, our mistake. We headed to the club room for the evening canapes. We quickly realised the service had gone and we had to line up to request a drink, with only one girl making them, she was under the pump. The food was mediocre but filled us up. Our plates quickly piled up and before long they had ran out of plates and soon after that glasses too. It wasn't till the end that our table was cleared. There was no interaction with staff, service that they used to excel in was gone. Our sleep was awful. Our room was on the 9th floor and positioned opposite the balcony to the foyer. The noise from below kept us awake for longer than we wanted and the storm hitting provided some relief from the noise below. Exhausted, we finally fell asleep, only to be woken again by every guest walking past our room as they returned to theirs, right up till 2:30 am. Breakfast was in the cafe with other hotel guests. It was a delicious spread but again, no service. Other hotels have staff walking around with tea and coffee and chatting to their guests, here you make your own and no staff member greats you all makes eye contact. When I approached one waiter to ask where the additional cutlery was I was waived to an area at the front!!! At 10:30 we felt we had enough and decided to leave. I had completed the checkout online to make it quicker, but there wasn't anywhere to drop the card, so I waited in line. I finally had enough and approached the gentleman at the World of Hyatt desk we are members, who was serving another guest, I politely interrupted him and asked if I could leave the card with him, he rolled his eyes and shook his head. I left the cards on the desk and left. Disappointed on so many levels.

The hotel is aged but well maintained and staff are friendly and well trained. The restaurant, bar and room service is also good. Overall an excellent stay here for a conference. Bonus is they also have Tesla chargers. Unfortunately they are occupied by many non electric vehicles even though there are plenty of other spots- possibly as the EV signage and enforcement is insufficient. It will be better if EV signage and enforcement is improved. Thanks for the wonderful stay and looking forward to return again

The rooms are so nice and the beds are extremely comfortable. The lights were a bit confusing at first but once we found the switches it was much better. Staff are extremely friendly and patient. Breakfast buffet was also quite nice with lots of options to choose from. Overall it was a great night and definitely recommend staying at the Hyatt.

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