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Kmart Perth Cbd

  1. Perth
  2. Perth Department Store

Reviews, get directions and contact details for Kmart Perth Cbd

Kmart Perth Cbd
Address: 712 Hay Street Mall, Perth WA 6000, Australia
Phone: (08) 9265 9300
State: Western Australia
City: Perth
Zip Code: 6000


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info
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Reviews
“Convenient Shopping at Kmart CBD”nnShopping at Kmart CBD is quite enjoyable, especially since it’s easily accessible by the free Yellow Cat bus, which is perfect for those without a car. There are plenty of discounts, and the product selection is quite complete.nnHowever, since it’s located in the city center, it can get very crowded. This Kmart has two floors—the upper floor is where you can find kids’ items like toys and clothing, while the lower floor has fashion for men and women, along with fitting rooms.
Worst customer service I’ve experienced in a Kmart, which is sad considering it’s an actually decent stocked Kmart. After walking around the store looking for a product, going to the customer service desk seemed like the right thing to do, 2 staff standing doing absolutely nothing as the queue grew and grew constantly giggling and having their own little chat while “waiting on a manger” easily could have put the customer aside whilst they waited and continued to serve?? after asking a simple “do you know where I may find this product?” I go a simple “downstairs” 1 word answer not directing me in any direction. The downstairs staff was just as useless 2 more people standing at click and collect desk not being able to help the customer in front, queue also blowing out, the product I was after said in stock and the clerk simply said “ooh it might be down stairs but nah probably not” mind you this is a couple hunder dollar purchase I was planning on buying. Real shame the workers are not that interested in helping customers or getting sales
this took over the Target premises over 2 floors, and probably due to this - the layout isn't exactly like most of the other Kmart stores. which I think is kinda good cos the usual Kmart layout feels too close and squeezy. this feels a little more spacious now, so hopefully they keep it this way.
Staff tells you they are going on break when you ask them for a quick question, others couldn't be bothered and tells you they are busy, Iwork in customer service too but I am never rude nor passive to my clients. Bad service for me today. I understand Christmas work can be hectic but don't work in customer service if you can't perform your job description.
Absolutely disgusted by the behaviour of the young girl at the service desk. Came to return a pair of $15 shorts first time after buying from Kmart for years, handed the receipt and showed the credit card on my Wallet app as requested, where she could clearly see from the screen that a single card can show up with different numbers depending if it’s physical, Mastercard, eftpos, etc.nShe then asks me to tap to get the refund and it all goes through correctly, then says “you just gave me two different credit cards” with a very rude tone and proceeds to write “card swap fraud” on the receipt without even explaining what was happening see pic.nThat’s unacceptable and, if you work with customers, you first explain the situation professionally and don’t just go around saying I committed a fraud with a line of people behind me.nI then repeatedly showed her the credit card on the App, explained the situation and proved that it was indeed the same card!nShe then probably understood and instead of apologising she kept on going and mumbled something like “oh then you need to use the same one”, as if I am able to choose between credit or savings or whatever it is when I just double tap and use Apple Pay for everything, right.nMaybe some manners and more training wouldn’t hurt, especially when you have to deal with money/refunds, maybe knowing about how credit cards work would be useful, don’t you think?nI know you must be used to having customers that try their best to scam or whatever, but you don’t just accuse me of fraud for something I didn’t do, and all that for $15 worth of shorts!nThat’s unacceptable and disrespectful, I haven’t spoken to anyone in the store about it but I highly doubt they would care seeing the other reviews.
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Kmart Perth Cbd map

Directions to Kmart Perth Cbd with public transportation

William St Stand 1 60 meters
950
980
William St Perth Underground Station Cat Id 86 60 meters
Red CAT
William St Stand 6 70 meters
950
William St Stand 7 70 meters
34
William St Stand 5 80 meters
66
980

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