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Joondalup Private Hospital

  2. Western Australia Hospital

Reviews, get directions and contact details for Joondalup Private Hospital

Joondalup Private Hospital
Address: Lakeside Dve & Shenton Avenue, Joondalup WA 6027, Australia
Phone: (08) 9400 9999
State: Western Australia
Zip Code: 6027


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Another disaster stay at Joondalup Hospital. I’ve heard the words like we’re too busy, that’ll take me time, that’s not my department even to the point that a nurse asked me, the patient. What do I want her to do regarding giving me medication. Then she’s unable to even take blood pressure with the machine And comes back with something for the ark ages to try and take my blood pressure. There’s some serious stuff in this hospital and if you really want someone to care for you don’t come to this. Hospital are just robots doing a job. I could go on and on and on a novel scene I’ve been in the last five days, but I am totally exhausted This is meant to be a place of rest. It has been a place of stress and trauma. Trying to get adequate care. I have lost so much weight because of sending me food that I can’t even eat and it just goes on and on lack of care lack of responsibility, lack of dedication, lack of respect everything a facility should not be.nIt's very interesting getting a response from Joondalup hospital. They say they're very happy to discuss this with you, that is not the case because I've tried. I spoke to the unit manager which I also spoke to 13 months ago when I was there, but nothing has changed so she is a puppet in the system and a bit of a YES person.They say to communicate with the consumer liaison team, again I tried that and they are just also puppets in the system, that have no power and no authority, cannot even follow through on what they say, they will do, so again, it's a waste of time.
Joondalup Hospital gets a bad rap though I had a pleasant experience there. Apart from waiting in their emergency dept on a Monday, that wasn’t pleasant. The private hospital was fine, staff efficient, the food really nice though take your own pillow, earplugs and eye mask.
On checking in to the admin for my surgery I was told that a system was in place so that a nominated person wld be text to be advised of every step of my surgery. When I was in surgery, when in recovery and so forth.. not 1 text was sent and everyone was left in the dark. I was in HDU for 24hrs then on the Gyny ward. One nurse handed me my bag of medication that I had bought in with me, signed off my chart for the meds that needed to be administered then said here you go, you can administer them yourself. I dont know if this is common practice? Furthermore, this morning has been my 4th attempt to get hold of somebody in accounts to see if I need to pay any additional fees. Each time I am diverted to a voice mail and each time NOONE has contacted me. So! I feel it only fair that when and if I do receive a bill this will be paid when and how I feel given the accounts don’t even have the courtesy to reply to me.. so very very frustrating. It’s been over 3 weeks since my surgery and no one has bothered to get back to me
My Obstetrician Dr Nicola English and her team were absolutely amazing. Cannot fault her, she goes literally above and beyond. Very caring and genuine, but also down to earth and very knowledgeable.nBirth suite accommodated me very well from before delivery and after delivery.nFrom the midwives, to the lactation consultants. All were great.nI ended up delivering early with MCDA twins due to HELLP syndrome and everyone in theatre were fantastic.nDr English performed the delivery great and was calming, she put music on for me to help and wouldn’t have wanted anyone else delivering my babies besides her.nThe paediatricians were extremely friendly and supported our twins and also my husband who was overwhelmed with the dangerous delivery.nThe anaesthetist was by my side and very reassuring, she’s a legend.nAll the nurses, midwives, Doctors in theatre were ALL great. Very appreciative of everyone.nIn ICU the team were so friendly, I can’t fault a thing from when I was in there. They even took me up in my bed to see my girls the first time after delivery and stayed in NICU with me for hours whilst looking after me.nOur twins spent 3 weeks in NICU with the most lovely and caring team. There are many amazing people who looked after our twins there, a special shout out to Janet who took us under her wing and helped us a lot. Her help has impacted our time at home positively with the girls.nThe NICU team are incredible and we are very thankful.nDr English would visit me consistently after delivery and made sure everything was ok. She would even help me in the wheelchair and wheeled me back from a CT scan instead of me waiting for an orderly. Dr English would visit me in the NICU to checkin and check my blood pressure. She has done more than any other Doctor has and is a very humble person. Any patient of hers is very lucky and I’m beyond appreciative of her commitment to her role, patients and I can’t talk highly enough about her.nShe also supported me with my scans at Aurora Imaging for the twins and would contact them directly and always touch base. She had Dr Jan Dickenson look after me as my synographer and incase I delivered extra early, she had support in place at King Eddies incase I couldn’t be at Joondalup.nThe overall experience from every department is impressive and I’m so thankful to everyone.nIt’s been a month since delivery and I’m reflecting on everything.nOur special daughters Amani and Sofia are very thankful and very healthy.nThanks again!
Recently had a Bub here at the private maternity ward - all staff were amazing during our 5 days stay, the birth itself and the midwives were very attentive during my high risk pregnancy leading up to the birth. Highly recommend.
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