JB Hi-Fi Bondi

Reviews, get directions and contact details for JB Hi-Fi Bondi

Address: Westfield Bondi Junction, 500 Oxford St, Bondi Junction NSW 2022, Australia

Phone: (02) 9386 8000

Website

State: New South Wales

City: Bondi Junction

Zip Code: 2022

Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews

I was going to buy a new flagship Samsung mobile from either Officeworks or Jbhifi, but we were at Officeworks first anyway and the display item demo wasn't even turned on despite Samsung having all an entire section dedicated to it, so we decided to go to Jbhifi nearby instead. At Jbhifi that same item didn't have a dedicated section for it but it was on sale for $1937, but each time we tried a feature on it the piercing security alarm went off. The first time it happened a the worker didn't look amused or ask if we needed help and just said the alarm couldn't be turned off and we had to wait until the alarm turned off itself, so I approached another pair of them who were standing together and said I went there specifically to buy that item and the alarms could be impacting sales as it's quite traumatic how it makes it look like you're trying to steal an item by just trying the item, but they said its alarm was faulty, so I asked why there wasn't a warning sign to inform customers not to be alarmed by the faulty alarms that could go off just by touching the mobile device, but they didn't have a response to that, and I asked if other items had faulty alarms too and they indicated on the affirmative, they barely smiled. Anyway, we left the store and came back and the alarm went off again when I tried using its camera zoom, but this time no staff seemed bother trying to turn it off at all, I asked if it was ok to reluctantly keep trying it despite the alarm going off and they said yes. I ended up getting one of them to get the item for me and bought it, and only really got a smile from them at the end after I paid for it with the credit card. They weren't protactively helpful in showing me covers and protective glass for it until I specifically asked them, even though they had a guaranteed sale and could easily upsell. I didn't bother asking them to prove match Officeworks that were selling it for $2 less for $1935. The other staff member didn't smile at all when we thanked them leaving the store. I felt like I should have chosen another worker to buy it through incase they're commission-based, since there were some who smiled and asked if we needed help when we were there later on. I think Jbhifi doesn't have suitable working conditions, those piercing alarms would be making the staff go mental. It reminded me of being in hospital bed trying to sleep and hearing all the alarms going off from people pressing the help button to notify any nurse that was available for help, except the Jbhifi alarm has a far more piercing pitch.

Served by Bikram who helped me tremendously when buying my first laptop. JB hi-fi is extremely lucky to have such a dedicated member of staff on board. The service received expands far beyond the stores image. This young man will go far.nnAll the best Bikram and thank you.

Given wrong size oura ring and was immediately replaced. The manager Muhammed went over and above, even located one in my size out back despite only saying available for delivery. And all done with a smile from cheek to cheek, legendary

Good selection but be careful who you take advice from! I went in with an idea of what I wanted for a pair of headphones. I let the sales rep talk me out of it for a different pair that he insisted were much better value for money - absolutely the worst pair of headphones I’ve ever purchased. Horrid sound quality, no noise cancellation.. Consider putting sales reps with some level of knowledge in the relevant sections!

Felix is an absolute gun! He helped me with my purchase of my new Lenovo Legion Pro 5i and Logitech mouse from start to finish making sure to answer any questions I had about the product and helped me get a great deal .nnFelix deserves a raise for his awesome customer service skills.nnI live about an hour and a half from this JB HI FI but would definitely drive down again if I ever need a new laptop thanks to his amazing service.nnThank you so much for your help and expertise Felix 10/10 service.

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Reviews, get directions and contact details for JB Hi-Fi Bondi

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