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Apple Broadway

  1. Broadway
  2. New South Wales Store
  3. New South Wales Electronics Store

Reviews, get directions and contact details for Apple Broadway

Apple Broadway
"Please refer to the Apple Store website for up-to-date information on service options."
Address: 1 Bay Street, Broadway NSW 2007, Australia
Phone: (02) 8035 4000
State: New South Wales
City: Broadway
Zip Code: 2007


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews
Had a really positive experience while I was there. I went to repair my iPhone since it was not charging. Everyone there was so friendly. I didn’t realise that I had to book and decided to do a walk in appointment which would take me 30-40 mins. To my surprise I was served straight away and the staff had kindly helped me with removing some built up lint in the charging port before a dedicated staff member helped me out. It only took a few mints and I was done and will definitely be back if I have any charging issues with my phone. Really appreciate their professionalism and kindness with helping me out
Service is terrible, don't waste your time. There's nobody there when I arrive with an appointment. Workers can be seen huddled around iPads or chatting with one another. To break up a conversation, you have to find an employee who is making jokes with each other. My approach to another couple of employees who were conversing around was met with a 10-minute wait period. As luck would have it, one of them was meant to assist me. He would have simply left me waiting if I hadn't approached him. There's hot mess management throughout the entire store.
Worst service ever, don’t bother. I walk in with an appointment there’s no one to check in with. Employees are standing around talking to each other or glued to iPads. Need to hunt down an employees joking with each other to interrupt their conversation. They made me wait for 10 mins until I approached another pair of employees standing around chatting. Turn out one of them was supposed to be helping me. If I have not approach him, he would have just let me wait around. The whole store is managed like a hot mess.
The staff at the store were incredibly friendly and helpful from the moment we walked in. Their dedication to customer service truly stood out.nnWe had scheduled a Genius Bar appointment for my son's laptop, and the service we received was exceptional. Jose, the Apple employee who assisted us, was excellent in every way. He was not only well-mannered and professional but also extremely knowledgeable about Apple products. He patiently listened to our concerns, asked relevant questions, and provided thorough explanations of the possible solutions. His expertise and willingness to go the extra mile to ensure our issue was resolved left a lasting impression.nnWhat impressed me the most was Jose's helpfulness throughout the entire process. He guided us step-by-step, offering practical advice and demonstrating genuine care for our situation. He took the time to address all our questions and concerns, ensuring that we left the store with a fully functioning laptop and a clear understanding of how to prevent similar issues in the future.nnOverall, my experience at the Apple store in Broadway shopping centre was outstanding. The staff's friendliness and willingness to assist, combined with Jose's exceptional customer service skills, made for a truly satisfying visit.
The Apple Store Broadway is a sleek, modern location with excellent customer service. The staff are knowledgeable and helpful, whether you’re looking for technical support or product advice. The store is well-organized and maintains the high standards typical of Apple’s retail locations. While it can get busy, especially during product launches or sales, the store’s layout and efficient staff help manage the crowds effectively. It’s a dependable spot for all things Apple-related.
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Apple Broadway map

Directions to Apple Broadway with public transportation

Victoria Park, Broadway 130 meters
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Glebe Point Rd at Broadway 150 meters
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City Rd Opp Victoria Park 170 meters
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Glebe Point Rd After Parramatta Rd 180 meters
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Broadway Shopping Centre, Broadway 180 meters
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