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Fantastic Furniture

  1. Osborne Park
  2. Osborne Park Furniture Store
  3. Osborne Park Night Club
  4. Western Australia Furniture Store

Reviews, get directions and contact details for Fantastic Furniture

Fantastic Furniture
"Create a home you love at a price you can afford with our range of sofas, beds, dining, mattresses, kids furniture, storage and more! Find your Fantastic in-store & online today."
Address: 5/381 Scarborough Beach Rd, Osborne Park WA 6017, Australia
Phone: (08) 9443 8177
State: Western Australia
City: Osborne Park
Zip Code: 6017


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Whatever you do, do not go to Fantastic furniture Osborne park. We went in at 3:40 on Saturday and they were closing at 4. We told them what we wanted and they were very at finding all the stuff. It waa a $1500 order of assorted furniture but they clearly didnt need it. A sales staff Said as we were about to pay "guys we have to go" so I said we are about to pay but not our fault its taking so long so he walked away and through his hands up.i said sont worry we will leave the order and he basically threw us out the shop. He was very proud to give me his nameDANIEL. We went to AMART and bought our stuff there and the staff was amazing.
Fantastic furniture if your on a budget then DO NOT MISS this place, couches under 500 if not cheaper, some reduced to 200, not bad indeed, good quality and massive discounts
Looking around for a sofa and the two ladies are very helpful. The price was affordable and only one price fees for one or more purchase furniture.
I was declined to take a dining chair home to compare against my table. Offered drivers license and a deposit and still refused to take the product for 24hrs. Very poor customer service. Way to loose business.
0 stars!!!!! 1. Customer service was not pleasant and very disappointing. 2. False advertising and intentionally misleading customers - Rugs in a certain compartment of the store was priced at $49 which I wanted to buy 6 pieces of. It wasn't until I was about to pay that I realised they were actually $89 each. I was not even told they were not $49. I mentioned to the sales person and he said that price was for a different design although the rugs had the same name which he said they didn't have stock for. He agreed that $89 was nowhere to be seen but he did not want to honour the price. Very misleading sign. It's ridiculous to have a sign for a product that they don't even have stock for and have no sign for products they had stock for. Seems like they were intentionally trying to mislead customers into thinking they were $49 each rather than $89. 3. Rugs were on sale and the sale prices were not tagged, just as if there was no sale. Again, seems like they were trying to hide the sale prices from customers. I bought a $129 rug that day which was shown to be $229. It wasn't until I asked for that price that they said it was on sale for $129. 4. An incorrect quote was also given for another rug from the same sales person which claimed to be the manager - When later found out to be the wrong price due to his own mistake, he did not want to honour the price. 5. Irresponsible manager - spoke rudely despite the store at fault of false advertising All this happened in the Osborne Park Store. Had issues with them last time I purchased too. Very rude and customer service was very bad. Ended up travelling 40 mins to the Myaree store to purchase - and was very happy with the service there. Will not be returning to the Osborne Park store anymore, although it's the closest. And definitely will not be recommending any of my family and friends to the Osborne Park store with this customer service.
If it has to have fantastic in the name, it’s probably not fantastic. This help to be true. IKEA furniture seems like better quality. Lots of cheap options though, and you can pretty much load it up and take it right then and there as opposed to others which you can wait from 5 dates or 12 weeks
I wish I could give 0 stars. I ordered a couch 10 weeks ago and received a call this morning that the fabric is no longer available. I was told I had to chose another fabric and wait another 16-18 weeks or cancel my order. The person I talked with seemed very keen for me to cancel my order and the staff were not willing to to even try contact the manufacturer to see what could be done. UPDATE: After selecting a new couch, that I was assured was in Fremantle and would only be a 4 week wait, I have just been told it will be another 8 weeks wait on top of my 13 weeks wait already. Staff are incredibly unhelpful and would rather you cancel your order.
Hu bought one side table and was ready to pick up next day. Went in store next day and staff told me come back after one week. Again went over there and found my order product not in store missing in warehouse. So they organise free delivery after long argument. On delivery day someone told me they deliverer product in 2 hours waited 5 hours call back in store at nearly 5 pm any time on today or may be in next day sometime. Always rough customer service
THE OVERALL EXPERIENCE HAS BEEN ABSOLUTELY TERRIBLE AND I HAVE WASTED SO MUCH MORE TIME ON NON-EXISTENT CUSTOMER SUPPORT. WOULD NOT RECOMMEND. Communication and support services are not existent. I had my couch delivered April 2021 and had an issue with the Ottoman base where the leg screws would not catch when twisted in. Since then I have been in back and forth emails almost 6 months which can only be summarised as painful. The team do not follow up on emails and instead will leave you on silent until you reply, which might take several emails and a phone call. It got to the point where I needed to actually go in and speak to someone working to get a response which now has me back at square one with email silence.
The sale went through very well. Furniture good for the $$ However the communication is woeful re the Osborne Park Store. 1 Went into shop 2 Placed order 3 Was told delivery on the Friday 4 Friday came only half the goods. 5 Rescheduled for the Monday sat in all day no delivery. Called twice on hold for over 2 hours. Was informed emails have been sent to ask where this order was. Still no delivery!!. 6 Called back on the Tuesday was told they came but no one was home. I told them NO NO NO I waited. but they said that this was impossible as the Runsheet says they turned and I was not home. Phew... 7 Delivery now for Friday between 9 x-12 . Called at 11am was told that no the delivery will be after 1. Another day wasted. This company could not organise a .... Up in a brewery
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