Reviews, get directions and contact details for Enterprise Rent a Car

Enterprise Rent a Car
Address: 7 Coleman St, Mascot NSW 2020, Australia
Phone: (02) 8303 2204
State: New South Wales
City: Mascot
Zip Code: 2020

Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 7:00 AM – 12:00 PM
Sunday: Closed

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I booked and paid in advance for a Toyota Camry but, after making the difficult journey to Mascot to pick it up, I was informed that the only cars available were small compacts so take it or leave it. In this situation I had no choice but to accept, however, I have never been downgraded before and feel that this is "sharp practice" from Enterprise. I intend to complain to the Australian Consumer Protection authority.
1 6 years ago (18-02-2018)
Very bad experience. I was charged extra $25 as fuel charge even after i returned it fully fuelled. It even says in my return invoice that the car was full. When i tried to contact them, some one answered first and i expressed my concern. He said he will talk to his manager and get back to me. But i got no response. And i tried calling them several times later but no one answered my call. Would never recommend to anyone i know.
1 7 years ago (04-11-2017)
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