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Reviews, get directions and contact details for Elex

Address: 420 Joondalup Dr, Joondalup WA 6027, Australia
State: Western Australia
City: Joondalup
Zip Code: 6027


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
I always go to EB games in joondalup because there is a huge selection of different games for every console. The staff are also very friendly and helpful. All the games are proces reasonably, so most people will be able to afford the games. Overall a awsome shop.
Have been in a couple of times now and have found the service really great - unlike my local store in Clarkson. I guess like any store it really depends what staff member you get. The store is big and they have a really decent variety/collection of Pokémon TCG items. Have been notified about my pre-order and haven’t had any issues.
Way too overpriced, plush toy the size of a mobile, $20,go get a squishmelon toy size of a decent handbag, $25 from bigw. No comparison
Michael and Nick were great, went in with a faulty product and with a replacement in stock they exchanged it hassle free. Great service and super quick. Thanks both
Terrible service , Staff was rude . Despite making no effort to contact me when my pre order arrived there was no effort to assist with my problem . Over 2 years waiting for my pre order to be told " We tried to call back in April so we sold it " My phone number and email address are on my account so there were no further attempts to contact me . Less than a month after placing my pre order i was emailed saying that my stock was there to be email shortly after saying it was a mistake , I am sure they sold it to a family member or friend back then . numerous emails to customer service to only receive a response after about the 5th time and a phone call . I received some help but to be left in the dark for the next 2 weeks , A complaint to the ACCC and another email got me a quick response . After leaving a bad taste in my mouth I finally got my order. Disappointed Will never shop here again .
Fantastic atmosphere and it was the only one that had the game my son was after.
Went in trying to find something to play on the switch for my 20 hour flight, and the man serving was great and gave me a recommendation which has been awesome. Friendly staff and very helpful :
Good stock, still pricey though
The store is wonderfully accessible -- all one level, very wide entranceway and plenty of room to navigate safely and comfortably while using a wheelchair, cane or any other kind of mobility aid. They also don't play loud music and the store isn't heavily scented, overly bright or cluttered. They have a great range of games and other geekery and the displays are easy to browse through. The staff are also all fantastic. I've been shopping here regularly for many years and not only have I never had any problems not even the expected, totally reasonable kind, literally every staff member I've spoken to has been friendly, knowledgeable, professional, helpful and just all-around awesome. They've saved me a decent amount of money over the years, helped me with purchasing decisions like, genuinely, lol and the team there just make the store a really welcoming place to shop. I hope this store is still thriving for many years to come!
EB Games Joondalup is not unlike their other stores. But when you compare it to other stores, it not as exciting. Other stores in Perth are better stocked and you can have a browse before buying whatever it is that you're after. Here, you go in, get what you need, and then you get out. Shelves look meek and the deco, not fun. Maybe it's not their fault, there's been a lul in games. The service is weird. Sometimes it's great, other times you feel so unwelcome. I thought I'd rate this place three stars but the more I think about it, there more I feel the service was not up to scratch. I don't feel good about it and I don't really want to go back in there. I can't give this place three stars for "it's okay". So, two stars. I'd rather shop somewhere else.
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