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Reviews, get directions and contact details for BreakFree Royal Harbour

BreakFree Royal Harbour

About

BreakFree Royal Harbour, overlooking beautiful Trinity Bay and the massive Cairns Lagoon.

Story

Cairns is the primary gateway to the Great Barrier Reef, Daintree Rainforest and Tropical North Queensland's outback. From a great waterfront location overlooking Trinity Bay and the spectacular Cairns Lagoon, BreakFree Royal Harbour is perfectly positioned for guests to enjoy the best of this vibrant tropical city.

The resort is within walking distance of Cairns CBD and the bustling hub of the Esplanade's restaurants and cafes. The famous Cairns Night Markets are on the hotel's doorstep and the Reef Casino is nearby.

BreakFree Royal Harbour offers self-contained one bedroom garden spas with a private courtyard and one bedroom ocean view spa apartments with a private balcony all including kitchenettes, laundry facilities, spa, air conditioning, internet access, ironing facilities, hair dryer, digital TV and a VHS/DVD player.

From the level two pool deck, guests can enjoy views of the ocean, Cairns Lagoon and the passing parade of marine vessels heading out to the Great Barrier Reef.

Guests can enjoy recreational facilities including a swimming pool with sun deck and shade, gymnasium and BBQ facilities.

Address: 73-75, Esplanade, Cairns City QLD 4870, Australia
Phone: 13 20 07
State: Queensland
City: Cairns City
Zip Code: 4870


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM


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Reviews
30 day stay. Good location, but I would not recommend this hotel. The good: It was in a great location. The room was big, the shower was nice, and the patio was great to sit on and relax. The tv was nice and new. The table and 4 chairs was good for meals. There was ample closet space. Big living room area. Nice to have a mini fridge and washing machine. The cleaning staff was always very friendly and accommodating. Having air conditioning was nice, it worked well. The bad: Upon arrival, we were told we would be taken care of, given how we were staying for a month. This never happened. The reception staff were not friendly and did not take care of us in any way shape or form. The bed was uncomfortable and 2 singles pushed together (crack in the middle). The walls were so thin you could hear your neighbours sneeze and hear animals all throughout the night - it sounded like all the windows were open when none were!!! (bring ear plugs). The washing machine was not good, do not count on using it (it left some of our clothes damaged and not clean). The "ocean view" room was a huge let down, you could see a tiny bit of the ocean from the patio yet it was more expensive. The cooking utensils were not clean, we used plastic ones. The kettle was filled with black gunk (gross!!!). It will be difficult to cook your own meals, as there is no stove (just a hot plate and a microwave).The couch was not comfortable. The walls had many dents, marks, etc. and needed to be painted/cleaned. Having the room cleaned once a week was never enough, who wants to use the same towel for that long? And 2 rolls of toilet paper is not enough. There is construction Monday-Saturday starting at 6:30 am. It is LOUD and goes on all day. Drilling, banging, etc. You will not have a peaceful stay.
8 years ago (05-10-2017)
A great location is this premises only redeeming feature. It's very, very uncomfortable, outdated, in desperate need of paint job, and poorly or cheaply equipped. The focus isn't on the guest; it's on cutting costs. The reception foyer welcomes you with an over-powering stench of pungent air freshener. We got caught out, so be warned! The website does not reveal that rooms are UNSERVICED, unless you stay 8 nights. But if that day falls on a weekend, tough luck; you'll have to wait until housekeeping return on Monday. We found a tiny note in our room advising that you get a 'starter kit' of coffee, tea, toilet paper, soap & detergent. It's barely enough for 2 days, so you'll need to source your own supplies. And wash your own towels, and dry them on an inadequate rack outside. There's no dryer. Too bad if it rains. And don't forget to wash up when you leave, or you'll be charged an extra $25. Oh, and you'll need to take your garbage to an absolutely disgusting, foul smelling refuse chute in a dirty cupboard on your floor. The kitchenette is very poor by today's standards; it's inadequate if you're staying more than a few days. The circular, clear glass shower provides everyone in the living area with an open view of the bathroom. For privacy, you'll need to carefully position the mould stained shower curtain. There's no exhaust fan in the bathroom so the place fogs up. So much so, reception will give you instructions on how to avoid setting off the fire alarm when you shower; and how to avoid the $1200 call out fee if you do! The room is not big enough for more than 2 people. If the sofa bed is used, you'll have nowhere comfortable to sit. Not that watching the tiny, monitor size TV in the poorly lit room was relaxing anyway, especially if you looked up at the (mould stained??) ceiling. It's equivalent to camping ... but inside!
8 years ago (11-10-2017)
Great location but needs a few things up dated. A fan in bedroom area. TV and remote passed use by date. Bit daunting walking in to see spa/shower looking into living area. Should have towel changes. Not be expected to use same towel for 5 days. Plus make sure you book direct as no free wifi if you don't. I got it wrong. Thought Breakfree was part of the Mantra group??
8 years ago (27-10-2017)
The best reception service i have ever had in a hotel, big shout out to valter and margit � Me and my wife recently had our honeymoon in cairns, margit and valter were more than helpful and exceeded our expectations on customer service, from recommendations, booking tours and helping with hire and genuinely friendly people Rooms were well layed out, nice and clean and lovely harbour view Will recommend to anyone
8 years ago (27-11-2017)
clsoe to shops, but wont be back. Not my style.. needs an upgrade change colour of sheets.
8 years ago (08-12-2017)
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