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Hilton Cairns

  1. Cairns City
  2. Cairns City Hall
  3. Cairns Lodging

Reviews, get directions and contact details for Hilton Cairns

Hilton Cairns

About

With a superb, absolute waterfront location in the city centre, Hilton Cairns is just 10 minutes’ drive from the airport, and a short stroll from the esplanade lagoon, Great Barrier Reef departures terminal and city shopping and business hubs.

Story

Boasting a great waterfront location and surrounded by lush greenery, Hilton Cairns is the perfect base from which to explore the diverse wonders of this unique region. Our modern rooms and suites are luxurious oases of comfort and convenience, while our recreational amenities provide plenty of fun things to do. Culinary indulgence awaits you in our acclaimed restaurants, and the hotel’s spectacular scenery is a perfect backdrop for any event.

Address: 34 Esplanade, Cairns City QLD 4870, Australia
Phone: (07) 4050 2000
[email protected]
State: Queensland
City: Cairns City
Zip Code: 4870


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Reviews
Perfect location. Very clean rooms & really nice staff. Nothing was ever too difficult. After spending some time in Cairns looking for an Investment property, coming back to the Hotel was a great relief. As new property Investor in Cairns, I am feeling very welcome by most businesses & their staff
Great hotel with an awesome ocean view. Location is also fantastic as there are lots of shops and restaurants open till late around the vicinity. Very welcoming lobby and even though the building is a little old, the rooms have been refurbished. Great place to stay at when visiting Cairns.
I recently stayed at Hilton Cairns and wanted to share a balanced review based on my experience.nnThe Good: The staff were exceptionally helpful and friendly throughout my stay. Their hospitality truly stood out and made a positive impact on my visit.nnAreas for Improvement:nnNoise Levels: Unfortunately, the rooms don’t seem to be well soundproofed. Even on higher floors, outside noise was quite noticeable, which affected the comfort of the stay.nnBreakfast Hours: I found the breakfast time quite early for a holiday setting. It ends at 9:30 AM, which doesn't allow for a relaxed morning sleep-in—something many guests might appreciate while on vacation.nnIn-Room Amenities: There were no complimentary snacks or even bottled water in the room. Everything, including water, comes at an additional cost, which felt a bit disappointing given the hotel’s standard.nnTV Connectivity: I tried multiple times to connect my phone to the TV using the instructions provided, but it simply didn’t work. I’m usually good with these things, so I believe the system might need an update or clearer guidance.nnRoom Service Charges: I was surprised to be charged an extra fee just for the tray that the in-room dining was served on. A charge like this feels unnecessary and should be either included or clearly communicated in advance.nn---nnFinal Thoughts: Overall, while I truly appreciated the welcoming staff, I think a few adjustments in service and amenities would significantly improve the guest experience. With some fine-tuning, this hotel has the potential to offer a truly outstanding stay.
From our welcome to the night out at the nearby markets to the good night's sleep to the continental breakfast, we've had a delightful stay. Our room was luxurious, the open courtyard was so cool, and we enjoyed it all. The staff were so delightful and had no problem parking in the garage below. We'll stay here again next time we're in Cairns.
So impressed with our stay here.. our room was upgraded complimentary to a room overlooking the marina.. our room was clean and well appointed and the bed was sooo comfortable.. the buffet breakfast had everything you could want. The staff were all so friendly and welcoming. Perfect location too
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