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Hilton Cairns

  1. Cairns City
  2. Cairns City Hall
  3. Cairns Lodging

Reviews, get directions and contact details for Hilton Cairns

Hilton Cairns

About

With a superb, absolute waterfront location in the city centre, Hilton Cairns is just 10 minutes’ drive from the airport, and a short stroll from the esplanade lagoon, Great Barrier Reef departures terminal and city shopping and business hubs.

Story

Boasting a great waterfront location and surrounded by lush greenery, Hilton Cairns is the perfect base from which to explore the diverse wonders of this unique region. Our modern rooms and suites are luxurious oases of comfort and convenience, while our recreational amenities provide plenty of fun things to do. Culinary indulgence awaits you in our acclaimed restaurants, and the hotel’s spectacular scenery is a perfect backdrop for any event.

Address: 34 Esplanade, Cairns City QLD 4870, Australia
Phone: (07) 4050 2000
[email protected]
State: Queensland
City: Cairns City
Zip Code: 4870


Update Info

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Reviews
I recently stayed at the Hilton Cairns and had an absolutely wonderful experience. The hotel is clean, modern, and very family-friendly. Check-in was a breeze, and the staff provided excellent service from start to finish.nnThe bar staff were especially great—friendly, professional, and added to the overall welcoming atmosphere. Whether you choose to dine at the hotel or explore the nearby restaurants, you won’t be disappointed.nnTrust me, you won’t have a bad time if you stay here. I highly recommend it and would definitely return!
I had a pleasant stay at Hilton Cairns. While the hotel room and facilities are showing signs of age, the service was excellent. I felt safe and relaxed throughout my stay. I booked a room with a water view, which was absolutely stunning—it was a joy to sit on the balcony each day and take it all in.nnSince I was only staying for two nights, I opted out of room servicing, and the hotel kindly offered a complimentary glass of wine. The mattress and pillows were very comfortable, and the room was quiet at night, allowing me to sleep well.nnOne area that could use improvement is cleanliness. I noticed some dust and hair in the coffee box, a few strands near the hairdryer, and some furniture was quite dusty. A little more attention to detail in cleaning would elevate the overall experience.
Stayed for one night in a standard room. Other than a little trouble getting Chromecast to work on the TV, everything in the room was fine. A bit of noise intrusion from outside and other rooms but not too bad. Decor in lobby area is... odd? But the service was fantastic... from reception staff and guest services to the restaurant and Gin Social where the loveliest bartender made me the best cocktail ever. Thanks!
I don't know how much Hilton paid for Google Maps to give this hotel a 5-star title, but it is more in line with 3-stars. I am a Hilton Gold member so we got upgraded to a nice ocean view room, but the room was filthy. AC leaked the whole time we were there, and they say it's the location, but that's a lie we have been in hotter climates with no issues. The bathroom shower is the worst ever, it has a glass panel that only covers 1/4 of the tub, so you ultimately end up pouring water all over your bathroom, are curtains not popular anymore? Or how about renovate and put a full glass door. The large refillable products are nice, but all of them were empty. Due to the limited options in Cairns this is a fine hotel, great location and pool, but that's about it. Parking is paid. Laundry is also pretty expensive but it was done quickly and folded. Breakfast was fine with many options, but if the hotel is busy be prepared to wait for a table. As a gold member you have to pay couple dollars extra for egg/warm dishes. Overall hotel needs an upgrade, but for $160USD/night it's fine.
A week at the Hilton Cairns was wonderful. We upgraded to the executive floor, which allowed us to have a daily free breakfast and free lite dinner. Each day the menu was different, but the quality was excellent. You also have a place for a quick snack and drinks during the day.nnThe room had a great view of the waterfront. The pool was very nice, but watch out for the sun as it is intense.nnThe location was perfect. Many places to walk and explore, checkout different shops and restaurants.nnSo far, we have been in five different hotels in Australia, and this was the best.
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