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Novotel Cairns Oasis Resort

  1. Cairns City
  2. Cairns Lodging

Reviews, get directions and contact details for Novotel Cairns Oasis Resort

Novotel Cairns Oasis Resort

About

Novotel Cairns Oasis Resort
Ph: (07)4080 1888
Web address:http://www.novotelcairnsresort.com.au/
Email: [email protected]

Story


Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up bar. This hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from the Esplanade including ‘Muddy’s’, Cairns modern, fun, safe playground and parklands. This is the perfect hotel to hold your business meetings, training seminars, wedding or formal dinners having several conference venues available that can hold up to 140 guests.

For information on meeting and events: http://www.novotelcairnsresort.com.au/meeting

For information on wedding: http://www.novotelcairnsresort.com.au/wedding

Address: 122 Lake St, Cairns City QLD 4870, Australia
Phone: (07) 4080 1888
ua.moc.trosersnriacletovon@yats
State: Queensland
City: Cairns City
Zip Code: 4870


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Brilliant service from Novotel staff special thanks to Diana for taking care of us. The rooms are neat, clean and beautiful, beds are firm and comfy. Indoor and outdoor dining facilities.nThe swim up bar is a nice touch.nGreat location, walking distance to attractions.nWe didn't want to leave.
Location is really good. We chose this hotel primarily for the swim up bar but pool is not heated and cold. Sun beds by the pool are uncomfortable and with limited availability, definitely not enough for the amount of people staying and others visiting from outside the hotel.nBedroom was clean and bed was very comfortable. Bathroom was tiny and the shower was not good.nTiny balcony with seating for one.nCustomer service was poor, regular waits to pick up and drop off pool towels at reception. Had to wait 45 mins to check in as room was not ready at 2pm. No explanation, no apology.nOverall not worth the money.
Wonderful room size. Comfortable beds eith assortment of pillow type.nFood was great from either buffet breakfasts or restaurants for lunch and dinner.nThe grounds are becoming dated and the pool lounge chairs were very uncomfortable and for a resort where people want to swim and lay in the sun, the space and volume of lounges is very limited unfortunately.nnWhilst the buffet breakfast food was delicious, the space to get your food is oddly shaped and in peak times a little chaotic.nnOverall, a good stay with great location to the popular tourist areas.
I’d probably say this is more of a 3 star hotel based on our room. We were in D block, with a view of an unkempt garden and wall. Bed was good/clean. Very basic in room facilities but the let down was the cleanliness or lack of in the bathroom. Apart from being very dated… Hairs on the ground. Dirty tiles and Filthy hairdryer and mould all over the ceiling. The shower dribbled out.. the good bits.. most of the staff were friendly and welcoming. The pool was good and played decent music.. very kid friendly. The breakfast buffet was fantastic and the best part of our stay.. make sure you choose your room carefully
Our room was excellent. We were upgraded to a room looking over the pool and the top floor.nThe bed was very comfy, the staff very friendly. Mel who has looked after us many times for breaky is the best. So nice to have a bubbly happy and colourful person to greet you. She is a delight and makes everyone very welcome.
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